Kelsey Ramirez Email & Phone Number

Boynton Beach, Florida

*Conducting investigations throughout the company for a variety of issues.*Interviewing associates at multiple levels of the organization to obtain facts and case information. *Writing detailed reports.*Representing Publix at Unemployment Hearings*Exercising the strictest standards of confidentiality*Being extremely organized and efficient and being confident enough to ask difficult questions to various levels of associates.

Lakeland, Florida Area

*Conducting investigations throughout the company for a variety of issues.*Interviewing associates at multiple levels of the organization to obtain facts and case information. *Writing detailed reports.*Representing Publix at Unemployment Hearings*Exercising the strictest standards of confidentiality*Being extremely organized and efficient and being confident enough to ask difficult questions to various levels of associates.

Orlando, Florida Area

• Balanced and reconciled cash drawers for all cashiers and prepared deposits while maintaining office accountability for all cash.• Performed daily bookkeeping procedures, inclusive of risk management duties.• Trained new associates to deliver the best customer service while assisting with returns, lottery, money services and questions of guests.• Responsible for ordering supplies, office organization and answering and directing telephone calls.

Orlando Distribution Center

*Conducting investigations throughout the company for a variety of issues.*Interviewing associates at multiple levels of the organization to obtain facts and case information. *Writing detailed reports.*Representing Publix at Unemployment Hearings*Exercising the strictest standards of confidentiality*Being extremely organized and efficient and being confident enough to ask difficult questions to various levels of associates.