The Order advocates for equitable treatment and representation of LGBTQ+ and female-led media and entertainment. Through strategic fundraising, public support campaigns, and advocacy, we aim to promote greater diversity, equity, and inclusion in the entertainment industry. Our vision is a world where all forms of media are celebrated and valued, regardless of creators' gender, sexual orientation, or background. Within this role, I -- Led and mentored a diverse team as a Director and member of the Executive Leadership Team at The Order, fostering seamless collaboration and driving the achievement of shared goals.- Successfully spearheaded fundraising efforts, securing over $47,000 in donations in less than 6 months, enabling the organization to make a significant impact.- Under my leadership, The Order acquired and displayed 10 billboards and 3 murals on 3 continents, effectively raising awareness and championing the cause on a global scale.- Created and published engaging daily digital content, including newsletters and social media posts, ensuring alignment with the organization's mission and actively engaging with the target audience.- Delivered compelling public presentations, representing the organization to numerous stakeholders with clarity, passion, and a strong focus on articulating values, accomplishments, and future plans.- Maintained a commitment to direct, empathetic communication, and honesty in all interactions, fostering a culture of transparency and trust within the team, while building strong connections with the audience and generous supporters.

- Successfully managed accounts receivable functions, ensuring accurate and timely billing, payment processing, and account reconciliations.- Effectively handled difficult coworkers and clients, employing exceptional interpersonal skills to resolve conflicts and secure payment obligations in a professional manner.- Developed and implemented innovative ideas, such as introducing new revenue streams for the international division, resulting in increased profitability and business growth.- Collaborated with cross-functional teams to streamline accounts receivable processes, optimizing efficiency and reducing outstanding balances.- Maintained meticulous records of financial transactions, diligently tracking payments, and resolving discrepancies to ensure accurate financial reporting.- Played a key role in internal audits, providing valuable insights and recommendations for enhancing financial controls and risk management.- Actively contributed to team meetings, sharing creative ideas and strategies to improve accounts receivable operations and drive revenue optimization.- Acted as a trusted advisor to management, offering valuable insights on cash flow management, credit risk assessment, and collection strategies.- Demonstrated exceptional attention to detail in conducting regular account analysis and reconciliations, ensuring accuracy and compliance with financial regulations.- Proactively identified and resolved issues related to billing, invoicing, and payment processing, ensuring a seamless and efficient accounts receivable process.

- Conducted comprehensive audits on charges and services entered by the community business office and clinical staff, resulting in increased accuracy and reduced billing errors.- Proactively performed bi-weekly audits to verify residents' insurance eligibility, benefits, and demographic information, ensuring accurate claims processing and minimizing claim rejections.- Initiated and implemented process improvements for claim submission, resulting in expedited payment turnaround and improved cash flow.- Researched and analyzed accounts to identify root causes of discrepancies, implementing corrective actions to optimize revenue collection and minimize outstanding balances.- Led internal and clinical audits to ensure compliance with documentation standards and regulatory requirements, effectively reducing documentation and compliance violations.- Collaborated closely with community office staff, providing training and guidance on program utilization, resulting in increased efficiency and accuracy in billing processes.- Established strong client relationships through regular invoice reviews, ensuring accurate and timely billing and fostering client satisfaction.- Conducted monthly accounts receivable meetings with community clients, presenting metrics and key performance indicators, fostering transparency and collaboration.- Provided troubleshooting support for program errors, delivering timely resolutions and providing guidance to clients for preventing future issues.- Demonstrated strong leadership skills by supervising, training, and mentoring staff, fostering a high-performing team dedicated to exceptional accounts receivable management.

- Streamlined administrative operations by preparing accurate and professional invoices, reports, financial statements, and contracts using word processing and spreadsheet software, ensuring compliance with local law ordinances.- Orchestrated seamless arrangements for various meetings, including coordinating catering for luncheons, committee board meetings, and clientele meetings, facilitating productive and engaging sessions.- Represented executives, committees, and directors during meetings with clients, special interest groups, and other stakeholders, effectively communicating their objectives and fostering positive relationships.- Delivered exceptional customer service by assisting customers via telephone and in person, providing comprehensive product and service information, processing orders efficiently, addressing account cancellations, and resolving complaints promptly.

- Organized and executed flawless catering events, ensuring seamless logistics and exceptional customer experiences.- Processed transactions with precision, demonstrating proficiency in handling various currencies and maintaining accurate financial records.- Fostered positive international relations through effective communication and collaboration with clients and stakeholders.- Expertly coordinated business meetings, leveraging strong organizational skills to ensure smooth operations and successful outcomes.- Provided face-to-face customer service, consistently delivering personalized attention and resolving inquiries promptly and satisfactorily.- Successfully managed daily requests, including handling questions related to upcoming events and panels, demonstrating exceptional multitasking abilities and responsiveness.

- Provided exceptional customer service by addressing and resolving customer inquiries promptly and effectively, ensuring a positive dining experience.- Implemented strategic inventory restructuring and accurately input forecast numbers, optimizing stock levels and minimizing waste.- Ensured food safety and quality by meticulously calibrating thermometers, hot boxes, fridges, freezers, and cold cases, maintaining optimal storage conditions.- Handled customer concerns with poise and professionalism, actively listening to feedback and taking appropriate actions to achieve customer satisfaction.- Demonstrated strong leadership by effectively managing schedules and overseeing payroll, ensuring proper staffing levels and efficient operations.- Supervised, trained, and mentored staff, fostering a supportive and high-performing team dedicated to delivering exceptional service.

- Skillfully organized company events, ensuring seamless coordination and successful execution, creating memorable experiences for attendees.- Demonstrated meticulous attention to detail in data input related to client insurance plans, efficiently managing and updating vital information.- Proactively submitted meal plans, ensuring accurate and timely delivery and catering to specific dietary requirements.- Maintained precise records of spending allotments, guaranteeing adherence to budgets and facilitating efficient financial management.- Exercised strong responsibility by meticulously maintaining security and visitor logs, ensuring a safe and controlled environment.- Effectively communicated with multiple insurance companies via telephone and email, establishing and nurturing professional relationships.- Managed all incoming and outgoing mail and medicine for clients, maintaining an organized system and ensuring timely delivery.