Experienced District Operations Manager for multi-family tax credit and rural development properties. Highly skilled in customer service, conflict resolution, states regulations laws, budget management, cost reduction and profitability improvement. Dedicated professional with a proven success record to succeed in any task given.

Established open and professional relationships with team members which helped resolve issues andconflicts quickly. Assessed work loads to meet fluctuation needs. Implemented new working processesthat delivered continued improvements. Trained new employees. Weekly walk throughs with managersto discuss floor plan presentations. Clean and organize. Supervised shipments where made in a timelymanner

Entered data promptly and efficiently with a 100% accuracy rate. Paperwork. Carefully wrote downall phone messages and relayed them to the appropriate personnel. Keep up with employees workhours each week. Wrote weekly checks to employees. Collected and deposited check and cash fromcustomers. Scheduled estimates and gave the prices.

Trained new cashiers on procedures, customer service, and sales techniques. Collected and storedcoupons. Kept work areas clean, neat, and organized for maximum productivity. Directed customersto store locations. Processed customer returns. Received customer payments. Assisted customersin selecting items based on needs. Assisted on sales floor as needed to maintain service standards.Moved new inventory to sales floor.Back up cake decorator. Made cakes when the normal cake… Show more Trained new cashiers on procedures, customer service, and sales techniques. Collected and storedcoupons. Kept work areas clean, neat, and organized for maximum productivity. Directed customersto store locations. Processed customer returns. Received customer payments. Assisted customersin selecting items based on needs. Assisted on sales floor as needed to maintain service standards.Moved new inventory to sales floor.Back up cake decorator. Made cakes when the normal cake decorator was not available. Assisted whenhelp was needed making/decorating cakes and cupcakes Show less