Kelsey Wetherington Email & Phone Number

Annapolis, Md

Innovative Interior Designer specializing in high-end home design projects. I am involved in all stages of design, from initial inception to thought out design solutions, and final outcome. Helping clients with designing innovative spaces and creating environments that are functional, economical and beautiful. Offering outstanding talents in space planning and 3D design, expertise in material selection, custom soft goods, drapery and bedding. Experienced design leader, making presentations to clients and building key relationships to grow business. Capable of thriving in a highly creative, collaborative team environment as well as working independently and an expert in developing creative solutions, coordinating vendors, product, delivery and managing installation of multiple and congruent projects.

Washington, Va

• Organize company inventory files and created support systems to decrease workload and increase productivity of production managers• Organize stored and retrieve files to enhance daily operations and support customer needs• Archived company files and digitized records organized for more efficient client updates for the team to client services.• Implemented new procedures for inventory and items sold, maximizing production efficiency• Executed record filing systems to improve document organization and management• Manage software databases converting complex data into easy-to-interpret data• Expert knowledge of the historical significance of all the different clothing styles and help clients select custom designed clothing based upon their desired look• Built strong client relationships and provide high value-adding services• Place orders and help clients with personalized custom orders• Interact with customers professionally by phone, email or in-person to provide information and direct to desired staff members• Deliver expert clerical support management and efficiently handling wide range of routine and special requirements• Sort and distribute incoming shipments for business records

Annapolis, Md

• Open/close store, maintain accurate inventory, scheduling and daily operational office functions• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand• Trained and guided team members to maintain high productivity and performance metrics• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions• Evaluated employees' strengths and assigned tasks based upon experience and training• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches• Established and maintained positive work environment to enhance retention and productivity• Identified customer needs and closed high volume sales with high success rate• Set and managed schedules to give proper coverage to required areas and meet customer service demands• Maintained knowledge of current promotions, policies regarding payment and exchanges and security practices• Trained new employees in specific job requirements and cross-trained existing employees in order to maximize team performance• Demonstrated new products, procedures and techniques to employees• Reconciled daily sales transactions to balance and log day-to-day revenue• Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs• Provided management with feedback regarding employee performance and training needs

Rockville, Md

2013-02 - 2014-04 Design ConsultantItalo Ceramica, Rockville, MD• Consulted with clients to determine style preference to meet overall design goals• Assisted clients with budget considerations and made recommendations for tile, cabinet and hardware selections• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation• Created professional presentations using 3D design software to creatively communicate design intent and direction• Led interior design across conceptual, schematic, design development and construction document phases• Programmed space requirements from schematic design to construction document phase and installation• Facilitated requests regarding product information, installation methods and product upgrade options• Established and maintained productive, professional working relationships• Managed customer expectations with open consultations and frequent communication• Maintained knowledge of all technical tile information, application uses, benefits to customer and other related materials and services• Resolved client concerns quickly and professionally• Read and interpreted blueprints