Kelsey Meadows Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia, United States

QGenda is the #1 cloud-based, automated physician scheduling software. Since its launch in 2006, QGenda has grown to serve more than 2,500 customers in over 30 medical specialties across 5,000 hospitals. Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to optimize their workforce which allows them to provide the best possible patient care. QGenda is headquartered in Atlanta, GA.• Manage and control implementation process in order to meet milestones and go-live dates• Provide dynamic customer solutions and new client implementation strategies• Elevate customer use of QGenda application through implementation of new features and functionalities• Facilitate daily technical training and support to new and existing clients• Actively communicate implementation timelines to customers and QGenda Team Leads• Communicate feature updates and respond to customer inquiries in a timely manner• Provide implementation and configuration support to QGenda Implementation and Account Consultants• Manage CRM and relevant documents for accounts and active implementations• Build and maintain a client base of 7,000+ scheduled medical providers

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

• Managed marketing projects from conception to completion for Georgia-Pacific's consumer product good brands, specifically Quilted Northern and Angel Soft• Executed, optimized, and tracked projects developed to enhance brand strategies• Maintained promotions calendar across brands and coordinate activations for multi-channel campaigns • Responsible for enhancing online presence, online customer experience, building strategic project plans and leading presentations for vendor onboarding and capabilities trainings• Liaised between external and internal clients including: Creative Designers, Social Media and Sales Teams, Executional Suppliers and Product Manager to facilitate communication and meet deadlines• Analyzed and reported the effectiveness of marketing projects, customer engagement, retention, KPI’s, website performance, email campaigns and present action-driven plan to reduce cost and cycle time while improving outcome• Analyzed program results and create post-mortem analysis to identify process improvements• Conducted weekly status meetings with brand contacts, vendors and internal resources to ensure a flawless execution for each program

Greater Atlanta Area

• Supported Account Executives assigned to Georgia Pacific’s consumer promotions capability• Attended weekly brand status meetings and provided recaps to all attendees within 24 hours• Managed billing for assigned programs by opening purchase orders using SAP, communicating billing information to vendors, and processing invoices to ensure timely payment• Generated and/or updated various coupon reports, ensuring all information was accurate and up to date, and sent to internal team for deployment to brands• Assisted with data entry into client systems• Assisted in the establishment and development of new processes and procedures

Tuscaloosa, Alabama Area

Chicago, Illinois

• Tracked media coverage and mentions to the tune of 129 million average monthly impressions• Compiled visually appealing monthly media reports• Designed talking points resource for ADA spokespersons, organizing key messages for 39 topics• Provided prep materials for media trainings and spokesperson interviews for outlets including Scientific American, Business Insider and Food Network• Successfully recruited two social media ambassadors to represent the ADA brand and generated additional leads• Wrote copy for ADA consumer website receiving an average of 258,000 page views per month