Quiip is an Australian business offering social media moderation and online community management services. Our globally distributed team specialise in 24/7 management and managing sensitive, high-risk content. - Skilled in community management, moderation, social media advertising and content creation. - Experience across a wide range of vertical markets including FMCG, Health, and Government, including Not-For-Profit organizations.

I provided content strategy, social media marketing or community management services. I've worked as a freelancer with the following brands in either a consulting or moderating capacity:- Department of Economic Development, Jobs, Transport and Resources Victoria- Origin Energy- Cadbury Australia- Eastland Shopping Precinct- Bulmers- Peroni- Kraft Nuts- Zoosh- Kotaku Australia- Dairylea Australia- Urbane Hair and Beauty- Sold Story

- Responsible for all digital campaigns related to the growth of the inkl brand - managed the end to end strategy and execution of social marketing activity globallyIn charge of executing and implementing both day to day and long term strategies for social media, content and influencer marketing- Liaised with agencies and external providers to ensure their activity aligned with the goals of the business- Successfully strategised, developed and monitored key paid campaigns across multiple channels including Facebook, Reddit, Twitter and 3rd party in-app content. Drove down cost of customer acquisition from $22 to $1.30 in 2 months- Managed the company's influencer strategy from inception to execution

Zomato (http://www.zomato.com/) is an online and mobile restaurant search and discovery service, providing in-depth information for over 1 million restaurants across 22 countries. Zomato recently acquired Urbanspoon marking its entry into the United States and Australia.- Responsible for all online and offline campaigns related to the growth of the Zomato brand in Australia and New Zealand- In charge of executing and implementing both day to day and long term strategies for social media, content, and digital partnerships- Manage negotiation with both large brands and social influencers to engage in cross promotions, special events and other promotional activities- Work alongside the global marketing and communications team to ideate, develop and execute effective and intelligent brand content- Co-ordinate and execute small and large scale events in support and promotion of the Zomato brand, and manage the teams responsible for smaller scale marketing executions

- Working with the global marketing and communications team to ideate, develop, and execute effective and intelligent brand content across channels (Twitter, Facebook, Instagram, blogs)- Evangelising the Zomato brand in Australia and beyond, including bringing new users on board, communicating feature and product rollouts, and managing user queries and feedback.- Being on the pulse of current food, social, and cultural trends and events in Australia and worldwide, to ensure maximum relevance of the content we create on social platforms.- Engaging with the community, bloggers, Zomato users, and other social influencers on various online channels.- Attending and covering events Zomato hosts or participates in, both offline and online – foodie meetups, conferences, blogger events, or even Google Hangouts, for example.

I developed and managed all Community related endeavours across all of Catch Group, which means I worked day to day with the following brands:- Catch of the Day (Australia's most popular online shopping website)- SCOOPON Australia's #1 group buying site - GROCERYRUN Australia's #1 online grocery site - MUMGO, Australia's #1 online destination for Mothers - EATNOW, Online food ordering made easy- YUMTABLE, The best way to book restaurant tables onlineThe categories that fell under my management included but weren't limited to:- Brand- Social media - Events - PR Liaison- Influencer and blogger outreach- Charity partnerships- Customer experience- Paid advertising across social channels- Internal commsI headed up a dedicated team and fell within the greater Marketing team at Catch Group, which meant I had lots of fingers in lots of pies!

I developed and managed all Community related endeavours for EB Games Australia. You would have probably found me doing one of the following things at any given time:- Facilitating strategy and content creation across all of the company's Social Media channels (Facebook, Twitter, Google+, Instagram, Youtube, etc).- Managing large scale community events (midnight launches, preview nights, events such as the Starlight Foundation 25 Hour GameAThon)- Being the manager of a small, kickass team that delivers huge events such as the EB Games Expo and large scale internal conferences- Liaising with media, publisher partners and the community on a daily basis; and educating over 400 staff across the country on how to handle media enquiries/PR events- Playing video games and/or admiring the aesthetic qualities of astroturf.

Led, developed and managed the Social Media Team at EB Games Australia. Facilitated strategy and content creation across Facebook, Twitter, Google+, Instagram, and and Youtube. Measured, analysed and reported on key metrics within social channels, identifying opportunities for growth. Managed community development within one of Australia's largest retail audiences.