Kelsey Carson Email & Phone Number

Burbank, Ca, Us

-Efficiently manage the demanding schedules and daily operations for both executives/influencers, ensuring seamless coordination of their professional engagements, personal commitments, and brand-related activities using Google Suite, Microsoft Office, Zoom, Asana, Concur, Canva, and Adobe.-Cultivate and maintain relationships with key stakeholders, agents, brands, and followers, representing the executives' brands with professionalism and integrity.-Assist in content creation and coordination for Rel Beauty and Emo's Not Dead, manage brand deal logistics, and oversee the seamless execution of photoshoots, PR gifting, and product launches.-Organize in house inventory, facilitate purchasing and returning processes, and manage comprehensive travel arrangements.

Los Angeles, California, Us

-Spearheaded the implementation of MindBody, Court Reserve, and Gusto software systems, streamlining the administrative processes and enhancing member experiences.-Provided essential support to the GM by overseeing a range of critical functions including employee onboarding, payroll, facility management, and IT support.-Managed all aspects of inventory procurement and organization for the pro shop, front desk, and office, ensuring seamless operations and optimal stock levels.-Actively contributed to fostering a positive company culture by organizing and orchestrating team and member events.

I worked as a Client Services Representative on weekends, where my responsibilities included welcoming and accommodating all clients and faculty. Additionally, I handled tasks such as processing and shipping online merchandise orders, as well as resolving billing and technical issues using MindBody software.

-Completed personal errands in a timely and detailed manner.-Organized the family's weekly schedule.-Prepared meals, kept house tidy, and managed household updates.-House and dog sat when needed.

-Assisted in managing social media accounts, including scheduling posts, engaging with followers, monitoring analytics, and identifying opportunities for growth and engagement. -Evaluated and adapted to current technology trends to guarantee consistent growth.-Communicated with CEO and production team to ensure new content was presented accurately.-Provided customer support to inquires regarding online and in studio dance classes.

New York, Us

-Provided high level customer service and hospitality to all clientele in studio and through email. -Resolved billing and technical issues using Zendesk and Slack software.-Maintained up-to-date brand and product knowledge to support sales efforts.-Collaborated with cross functional teams to provide instructor/producer accommodations.

-Accountable for evaluating consumer trends and maintaining engagement that delivered sales.-Personally reviewed and wrote about attractions to visit in New York City via WordPress. -Utilized SEO tools and Google Analytics to ensure increased engagement.

New York, New York, Us

I was responsible for planning and managing media buys for esteemed clients such as GEICO, Weight Watchers, and David’s Bridal. This involved aligning client objectives with television network schedules to maximize brand awareness. Additionally, I played a key role in training Assistant Buyers under upper management guidance. Furthermore, I meticulously tracked media expenditures to ensure that both agency and client budgets were met accurately.

Irvine, California, Us

-Tended to the social experience of the bar like atmosphere.-Managed over 50 appointments per day using Booker.com while working as a cohesive team to confirm each stylist knew who their next client was.-Served as a product knowledge resource for customers when inquiring about Drybar products and services.

-Developed and implemented advertising strategies for Topper’s social media outlets alongside webdevelopers, IT, and staff.-Maintained email marketing campaigns, company newsletter, and creative design for signage.-Designed promotional schedule for holidays, discounted services, and group outings.

Philadelphia, Pennsylvania, Us

-Assisted in move in and move out processes for 700 students.-Oversaw daily operations while working as a cohesive team.-Answered telephone inquiries and questions asked by residents or outside personnel.

Hollywood, Ca, Us

-Managed timelines, day to day communications, and recaps for client events.-Assisted supervisor in planning weekly presentations for new and current clients.-Worked with external partners and internal teams to coordinate creation and distribution ofpromotional and marketing materials.

Philadelphia, Pennsylvania, Us

-Served food and beverages to over 200 people per Philadelphia Eagles home football gamescreating a profit of over $3,000 by providing efficient customer service.-Trained to follow strict health codes, alcohol policies, and prepare food accurately.-Assisted in taking inventory on all food, beverages, cups, and counting money from 5 cashregisters.

Philadelphia, Pa, Us

-Analyzed customer surveys to solve internal and external problems, enhancing customer experience.-Managed website and social media accounts with daily updates, reflecting upcoming events.-Generated promotional advertisements for weekly events using Adobe Photoshop.

-Provided customer service in formal dining and banquet area seating over 200 people.-Replenished supplies/condiments at specific serving stations, including assisting shift managerwith large parties and beverage orders.-Trained to answer telephones and accommodate customer inquiries.