Kelsey Chavez Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

•Apply strategic marketing objectives to event execution•Interact directly with clients as day-to-day account/project lead across multiple events/properties•Lead account team(s) in a fast-paced environment•Interface with venues and suppliers to deliver first-class experiences for guests•Plan and execute site visits•Prepare, manage, and adhere to line-item budgets•Monitor industry event trends and technology tools to enhance client programs•Develop ideas for creative event branding and other onsite materials to enhance the guest experience•Negotiate and secure services from event suppliers and venues based on client/event criteria•Provide onsite leadership and team management •Lead the charge in preparing client-ready event recaps•Evaluate event successes and areas for improvement

Washington Dc-Baltimore Area

•Acted as a product expert during strategic event set ups, the implementation of new features, training on new and existing features, ongoing troubleshooting, and other strategic needs•Served as a technical support resource for success teams on calls with clients•Demonstrated deep product knowledge and understanding of the Cvent platform when assisting colleagues and clients both on the phone and via email•Assisted in configuring and troubleshooting all types of events in the Cvent platform, including in-person, virtual and hybrid, based on the client’s needs and requirements•Gathered client requests for future releases of the product and collaborate with the technology team on customer requirements•Collaborated with the Technology team when new functionality is introduced•Assisted clients in the onboarding phase with added features or products, implementing in their accounts and understanding their needs•Collaborated with Content team to develop and enhance knowledge base articles and client facing documentation

Indianapolis, Indiana, United States

•Managed logistics for live and virtual programs including space planning, A/V, ground transportation, attendee communication, food & beverage selection, and vendor contracting•Handled implementation and maintenance of event websites and mobile apps •Executed savings negotiation for clients to exceed standard vendor concessions•Owned overall program billing, budgeting, and spend reporting

Indianapolis, Indiana

•Fully planned and managed large-scale events at college campuses across the United States•Managed onsite event staff and volunteers •Communicated daily with key stakeholders•Managed all vendor relationships including rental companies, florists, photographers, venues, and caterers •Tracked and managed project budgets •Prepared and facilitated training sessions virtually and in-person for staff members and volunteers •Designed event marketing materials for both print and digital campaigns

Indianapolis, Indiana Area

•Worked directly with the Fraternity Housing Corporation leadership team to develop an overall marketing strategy•Assisted in the creation and execution of relationship management strategies to build client trust and brand affinity •Created proposals and presentations for prospective clients •Developed communication strategies to build and maintain effective relationships through all phases of the business development cycle•Traveled as a brand representative for the FHC for meetings, presentations, new chapter on-boarding, new advisor/officer relationship building and lease renewal

Indianapolis, Indiana Area