Kelsey Norris Email & Phone Number

With over 15 years of experience in the dental industry, I currently serve as a Revenue Cycle Manager at Collaborative Management Systems (CMS), a leading DSO in the NY/CT region. In this role, I utilize my organizational skills and dental expertise to oversee insurance operations and compliance for CMS and its offices. I excel in collaborative problem-solving, working with internal and external stakeholders to resolve complex insurance issues, fee negotiations and optimize workflows.My career at CMS began as an Implementation Specialist and Credentialing Manager, roles in which I honed my skills in managing intricate processes and ensuring seamless transitions. Prior to CMS, I was an Insurance Specialist and Patient Care Coordinator at County Dental, where I managed insurance claims, billing, and scheduling for dental patients.I am passionate about enhancing the quality and efficiency of healthcare services and improving the customer experience. I am committed to continuous learning and staying updated on the latest trends and regulations in the insurance and healthcare sectors.

Listed skills include Cpr Certified, Medical Terminology, Customer Service, Hospitals, and 12 others.