Kelsey Croall Email & Phone Number

Portland, Or, Us

Beaverton, Oregon, United States

VTM Marketing Manager for Web Services

Beaverton, Or

VTM Group brings companies together to move technology forward. We deliver the tools, best known methods, and neutral support crucial for associations, alliances, standards bodies, and non-profit organizations to succeed.The Initiatives & Alliances (I&A) Group provides professional services for some of the world’s most advanced technologies and the organizations that drive them. In partnership with these organizations, I&A team members enable success by providing vital operational support to our clients.Account Lead duties including but not limited to:- Acts as single point of contact for all client activities (small and/or medium accounts) - Provides complete financial management for client accounts - Assembles and leads a cross‐departmental team to drive projects or tasks to completion- Mentors and guides less experienced team members and/or direct reportsEvaluates and makes recommendations on new client‐specific tools - Has advanced knowledge and experience with legal documents and matters - Proactively evaluates vendor relationships and makes recommendations - Able to offer situational recommendations and best practices based on industry experience - Able to use advanced communication skills to deescalate tense client situations - Recognizes political sensitivities around specific clients, individuals, groups, competitors, vendors, etc. and adapts communication or actions accordingly

Senior Account Executive duties including but not limited to:- Manages client websites and provides client recommendations based on best practices and previous experience- Resolves difficult or complex membership issues - Creates and adapts presentations based on audience and previous feedback - Proactively engages with different departments across VTM to drive tasks to completion - Effectively communicates with clients, including formal presentations and follow‐up discussion - Articulate basic client objectives by utilizing larger industry context and outside experience (big picture) - Mentors and trains others on client specific activities - Has an active role in client Board meetings - Develop relationships with Work Group Chairs, Executive Directors, Compliance Managers, etc.- Lead projects/clients that require cross‐department support - Works with Financial Administration to oversee AR/AP processes,- Have basic knowledge of legal documents (bylaws, license agreements, NDA’s, articles)- Independently support and facilitate client meetings (work groups, vendor, ad hoc, board, etc.)- Coordinate face-to-face meetings with Events Department- Coordinate projects with vendors- Maintain corporate records (business filings, meeting minute books, etc.)

Beaverton Or

Account Executive duties including but not limited to:- Takes meeting minutes (technical & non‐technical) without review - Manages client websites - Drives agenda development and meeting scheduling with client directly - Logs action items including tracking and closure - Creates reports - Performs data compilation - Creates presentations- Recognizes when to work with different departments across VTM to complete tasks - Oversees and resolves client membership activities and issues Is client visible - Effectively verbally communicates general information during client meetings - Establishes appropriate follow up timelines and brings to closure items that cannot be completed immediately - Presents select agenda topics at meetings Maintains corporate records (business filings, meeting minute books, etc.)

Beaverton Or

Account Coordinator duties including but not limited to:- Takes meeting minutes (technical & non‐technical)- Performs client website edits- Responds to membership and related inquiries via email- Facilitates meeting scheduling- Logs action items including tracking and closure- Assists with drafting of reports- Assists with data compilation- Assists with drafting presentations- Works with different VTM departments as directed to complete tasks

Portland, Oregon Area

I managed and maintained brand relationships and accounts at this innovative subscription box, eCommerce, and market data service that connects natural brands with consumers.Accomplished:• Executed 175+ direct-to-consumer product marketing campaigns, which generated $1.75m in revenue for the company• Improved client retention 500% through enhanced AM process and watertight accountability• Administrator of online marketplace with over 250 SKUs using eCommerce software database (Magento)• Grew marketplace revenue from 1% to 6% of total company revenue by implementing strict quality control standardsDuties Include:- Manage and maintain professional relationships with natural product brands to run monthly subscription box marketing campaigns- Produce and coordinate content for blog posts, marketing emails, social media channels, flash sales, and mini-magazine box inserts- Ensure the flow of information between brand reps, and departments within our company is transparent, detailed, and accurate- Tailor consumer feedback surveys and generate feedback reports based on survey data- Manage database of thousands of natural product samples- Negotiate dropship / online sales agreements- AR/AP processing for vendor partner payments

Portland, Oregon Area

• Conducted a fundraising pipeline of Venture Capital Firms, detailed research of 130+ VC firms, initiated contact of relevant VC firms• Managed the CEO's calendar, arranged meetings with VC firms• Coordinated travel and lodging arrangements for fundraising trips• Personal assistant duties• Event planning and office management duties

Portland, Oregon Area

• Led markdowns of 150+ SKUs per week• Led daily restocking process• Merchandise and standardize product displays• Retail sales and customer service

Portland, Oregon Area

• Phone and email customer support using the highest industry standards of online retail customer service• 80+ customer interactions per day• Use of thoughtful innovation, creativity and critical thinking to solve customer inquiries and issues

Portland, Oregon Area

- Howard Hughes Medical Institute Collaborative Research Team - Observational and Theoretical Investigations of Stellar Properties: Using stellar photometry, developed a model for measuring the temperatures of bright stars.

Portland, Oregon Area

• John S. Rogers Science Research Program• Ancient Landslides, Landslide Dams, and Outburst Flood Potential in an Extensional Setting: Investigated how the rivers of Eastern Oregon deal with large landslide incursions, using a variety of GIS, Matlab modeling, and field techniques