Kelsey Deland Email and Phone Number
I am a dedicated individual looking to support people who have an intellectual disability and their families as they pursue possibilities, make choices and achieve the life they want. I hold strong values of diversity, dignity and worth of every individual in the workplace. Through all my job titles I have held a high regard for mature and sound judgment. I have done so at Solaris Rehab where I worked with patients who had a major accident and needed help filling out their applications for insurance coverage. Through the paperwork they would need to test their physical abilities and I always ensure I communicated with sensitivity and respect. I have a Valid Driver's License with a clean driving record. I am available to work overnight shifts, morning shifts and all Holidays because I have an extremely flexible schedule. I already have an extensive knowledge in medical terminology with my medial admin skills which I have gained through the Medical Administration program at St. Clair College and working as a Team Lead for a medical transcriptionist and dictation staff at Solaris Rehab. I have also worked as a medical admin student with Dr. Fernando. I have gained analytical and problem-solving skills to probe for information, assess situations and determine appropriate course of action through my role at Solaris Rehab with patients. As well I have much experience effectively analyzing information to determine the underlying needs of someone beyond those, that may have been initially expressed due to my empathy and own physical recovery in general.
Trios College Business Technology Healthcare - Windsor Campus
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Student At Trios College Business Technology HealthcareTrios College Business Technology Healthcare - Windsor Campus Aug 2022 - PresentAmherstburg, Ontario, CanadaMindful practices to support the elderly. -
Espn + ManagerEspn+ Jan 2021 - PresentWindsor, Ontario, Canadawas responsible for running a whole team of agents in person as well as remotely. I took supervisor calls for the ESPN+ call center along with various responsibilities on the floor. It was also my job to support when needed through chat, social media, and phone lines. I was also responsible for sending data for call flow every hour to corporations. When needed it was my job to discipline as well as terminate when someone was not doing their job or continuously doing incorrectly. In call centers there is a high turnover rate, so this is very important to know how to keep good employees and make not so good employees, great ones.
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Team Lead / BudtenderAmherstburg Cannabis Co Jan 2020 - PresentAmherstburg, Ontario, CanadaI was responsible for everyone taking breaks on time, as well as making sure they are sticking to protocol at a legal dispensary. This also includes sales, at which a minimum I make the company 5-7,000 every shift in legal sales. I am also responsible for closing. As a team lead, I made countless SOP (system of processes) to ensure our team was running smoothly. Due to the SOP’s, I have set in place, training new hires was efficient, and the business was adequate.
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Clinical Team LeadSolaris Rehabilitation (The Care Institute) Jan 2019 - PresentWindsor, Ontario, CanadaI was responsible for running a whole team of transcriptionists, making sure those deadlines were met, as well as exceeded. I was also responsible for making the company paperless, as well as setting process and excel final edit reports, intakes and was active Manager when my 3 higher level co-workers were away, which was often. Sheets that are still used to this day. I also set up functional processes and helped with referrals and consents. -
Cypher InsuranceCypher Insurance Jan 2018 - PresentWindsor, Ontario, Canada -
Amex Freight Data Analyst/DispatcherAmex Freight Inc Jan 2016 - PresentAmherstburg, Ontario, CanadaI was responsible for receiving tenders through Outlook, printing them out and then inputting the data needed for our dispatch unit. This included over 100 data tenders per day. I answered phones, dispatched truck drivers to locations, updated consignees as well and made sure the information was input properly. -
Bud TenderShinybud Cannabis Co. Jun 2020 - Aug 2022Windsor, Ontario, CanadaLeading in sales and managing staff.
Kelsey Deland Education Details
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Trios College Business Technology HealthcarePsw -
Medical Transcription/Transcriptionist
Frequently Asked Questions about Kelsey Deland
What company does Kelsey Deland work for?
Kelsey Deland works for Trios College Business Technology Healthcare - Windsor Campus
What is Kelsey Deland's role at the current company?
Kelsey Deland's current role is Student at Trios College Business Technology Healthcare.
What schools did Kelsey Deland attend?
Kelsey Deland attended Trios College Business Technology Healthcare, St. Clair College.
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Kelsey DeLand
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