Kelsey Patterson Email & Phone Number

Washington, Dc, Us

Washington D.C.

• Leads communication and engagement activities for clients with 3,000+ employees, coordinating the production and delivery of key internal communication deliverables in service of the client’s desired vision, outcomes, and strategic priorities • Organizes, designs, and facilitates employee engagement activities—including town halls, multi-day events, and training sessions—to gather feedback and inform staff of planned changes to their workplace • Collects feedback metrics from across… Show more • Leads communication and engagement activities for clients with 3,000+ employees, coordinating the production and delivery of key internal communication deliverables in service of the client’s desired vision, outcomes, and strategic priorities • Organizes, designs, and facilitates employee engagement activities—including town halls, multi-day events, and training sessions—to gather feedback and inform staff of planned changes to their workplace • Collects feedback metrics from across the client’s workforce as well as targeted groups of staff using a variety of methods to inform recommendations for communications and areas to track changes in employee satisfaction• Maintains and updates multiple communication channels (e.g., Intranet sites, digital and physical posted signage, weekly update newsletters, and informational guides) that adhere to the project’s brand guidelines and style guides• Analyzes qualitative and quantitative data from a large federal agency (~70,000 employees) to create an Employee Experience Analysis that identifies the agency’s strengths and weaknesses as reported by staff along with a variety of recommendations that could be implemented to improve their experience with the agency Show less

Washington D.C. Metro Area

• Supported clients through workplace renovations and relocations by designing communications products, engagement events, and all-staff deliverables designed to be simple, informative, and well crafted• Led communications through multi-faceted review processes across stakeholder groups to assure quality, accuracy, and client satisfaction before delivering a well-edited, clean final product• Designed and facilitated Listening Session engagements to inform and gain feedback from hundreds… Show more • Supported clients through workplace renovations and relocations by designing communications products, engagement events, and all-staff deliverables designed to be simple, informative, and well crafted• Led communications through multi-faceted review processes across stakeholder groups to assure quality, accuracy, and client satisfaction before delivering a well-edited, clean final product• Designed and facilitated Listening Session engagements to inform and gain feedback from hundreds of employees, resulting in co-created culture recommendations• Interviewed key stakeholders within a statewide energy industry trade association to support the creation of a multi-year strategic plan Show less

Philadelphia, Pa

• Prepared and edited more than 1,000 medical exam questions yearly for five separate clients• Utilized distinctive style guides for clients’ respective examinations• Arranged and organized item binders, ancillary materials, and day-of resources for client meetings of 30+ participants • Performed quality control of examination layout, formatting, and function before release to the public• Communicated with external writers in order to troubleshoot their technology issues, answer… Show more • Prepared and edited more than 1,000 medical exam questions yearly for five separate clients• Utilized distinctive style guides for clients’ respective examinations• Arranged and organized item binders, ancillary materials, and day-of resources for client meetings of 30+ participants • Performed quality control of examination layout, formatting, and function before release to the public• Communicated with external writers in order to troubleshoot their technology issues, answer questions, and enforce deadlines• Coordinated with translators to create content for international exams• Prioritized and organized work between several different clients with competing work flows Show less

State College, Pennsylvania Area

• Edited both internal and external communication for the Office of the Physical Plant• Generated new content for social media

Expanded knowledge of grammar and composition while helping students learn grammar, organization, and clarity through tutoring their papers

• Conducted research for interviews featuring local and national public figures• Edited stories for radio for brevity and content using Pro Tools