Kelsey Fallisch, Pga Email & Phone Number

Bonita Springs, Fl, Us

Estero, Florida

○ Professional liaison for the Spring Run Ladies' 9-Hole Golf Association. Managing their tournament operations in Golf Genius and advising the league throughout the season.○ Implemented a beginner ladies' program with 20+ ladies participants ○ Responsible for buying & managing over $300,000 in merchandise ○ Properly receiving merchandise & creating unique displays for shoppers ○ Assisting with tournament management in Golf Genius for league play & outings ○ Responsible for starting tee times when necessary - specifically for league play ○ Collaborating with The Golf Guys retail store to offer members the best merchandise selection and experience possible

Orlando, Florida Area

○ Responsible for assisting with the recruitment and daily program creation of the weekly Topgolf Summer Kids Academy, a junior program held at Topgolf venues ○ Worked closely with the Director of Instruction & Lead Instructor to develop the Summer Academy Coaches Training program, which trained other Topgolf Associates volunteering their time how to properly keep juniors safe and teach them the fundamentals of the golf swing ○ Developed coaching strategies to keep guests excited while bettering their swing and making the Topgolf experience & golf in general more enjoyable ○ Initiate lessons to golfers of all skill levels and ages during 1, 2, or 3 hour-long private events held at Topgolf, utilizing the lesson standards for "Topgolf U." Events range from 10 guests to over 300 guests ○ Shadowing individual lessons given daily by the Director of Instruction ○ Creating a "Final Presentation" to present to Topgolf management to showcase development as a golf coach and areas of general business enhancement (teaching/sales/culture)

Bonita Springs, Fl

○ Exhibited proficiency in Golf Genius tournament software with the creation and management of leagues, events, and outings ○ Responsible for starting straight & crossover tee times during league play in order to deliver rules sheets, scorecards, and discuss and questions / concerns pertaining to our men's and ladies' leagues ○ Thrived in a high-volume golf shop environment, working as a team to deliver our best service to members needing assistance with merchandising, handicap issues, Chelsea Tee Time & Golf Genius questions ○ Efficiently assisted in the proper receiving and displaying of a high-volume merchandise golf shop○ Initiated discussions with members in order to properly educate them on the tee time & tournament software at Spring Run○ Responsible for properly opening & closing the golf shop and following all operational procedures

Fort Myers, Florida Area

○ Responsible for the outside service duties including opening and closing the cart barn○ Ensured all carts were properly cleaned, fully stocked and correctly staged to present to members○ Managing the first tee as well as pace of play on the golf course as a starter and ranger ○ Handled the proper set-up of the practice area with a neat and aesthetically pleasing finished product, as well as executing the break-down of practice areas○ Coordinated with inside operations to give our highest level of service to members from their arrival time until departure from the Club○ Assisted inside operations when needed with daily golf shop duties including opening and closing of the golf shop, tournament management in TPP, and the displaying of merchandise

Waukesha, Wisconsin

○ Responsible for the set-up and instruction of the weekly chipping clinic for The Legend Clubs' Junior Golf Program with children ages 4 - 18○ Captained an all girls PGA Junior League Team where I planned and directed the team's practice schedule as well as coordinated the logistics during their tournament days with fellow Captains○ Conducted the Ladies Learn to Golf Program with 5 - 15 participants each week○ Coached the ladies as the lead instructor for the program where I adapted my teaching style to each individual in order to develop their own unique goals ○ Worked closely with Food & Beverage in order to execute a well-rounded Ladies Learn to Golf event each week○ Captained the Ladies' Legacy and Legend Cup teams where I was responsible for drafting and pairing my team over the course of two days○ Instructed over 10 private lessons to ladies and juniors, examining each student's personal goals and ensuring proper follow-up after each lesson

Naples, Florida

○ Responsible for managing the Ladies' 18 & 9-hole leagues, averaging over 100 ladies weekly, with the creation of sign-up sheets, scorecards, and cart signs○ Utilized TPP & Microsoft Office to create all tournament documentation ○ Assisted the Director of Instruction with coaching the ladies' beginner golf clinics averaging over 10 ladies weekly. We formed relationships with all ladies and taught them better enjoyment of the game ○ Executed the proper set-up and breakdown of practice facilities before and after the clinics

Pga Professional Golf Management & Resort And Hospitality Management

Activities and Societies: PGM Student Association, Zeta Tau Alpha Sorority

Master Of Public Administration - Mpa