Kelsey Burns

Kelsey Burns Email and Phone Number

Client Services & Operations Manager | Expertise in Streamlining Processes & Enhancing Customer Experience | Actively Seeking New Role @ Technology Solutions
livonia, michigan, united states
Kelsey Burns's Location
Traverse City, Michigan, United States, United States
Kelsey Burns's Contact Details

Kelsey Burns personal email

n/a
About Kelsey Burns

Experienced business professional with strong leadership and communication skills, focused on providing an exceptional client experience.

Kelsey Burns's Current Company Details
Technology Solutions

Technology Solutions

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Client Services & Operations Manager | Expertise in Streamlining Processes & Enhancing Customer Experience | Actively Seeking New Role
livonia, michigan, united states
Website:
ts-llc.com
Employees:
23
Kelsey Burns Work Experience Details
  • Technology Solutions
    Operations Manager
    Technology Solutions Mar 2019 - Present
    Livonia, Mi
    Successfully managed a team of engineers, technicians & project managers in an environment selling, implementing & supporting VoIP solutions, IT managed services, IT infrastructure/equipment and structured cablingBuilt & maintained positive relationships with diverse clientele ranging from small business to fortune 500 companies, often interacting with company executives & decision makersEffectively communicated with team members at all levels to improve staff performance & morale, maintained a positive customer service score and strategically solved problems by aligning the right resourcesAccompanied team through two acquisitions within a period of 6 months
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  • Technology Solutions
    Client Services Manager
    Technology Solutions Dec 2016 - Present
    Livonia, Mi
    Created & fostered relationships with senior level executives, clients, vendors & staffDiligently evaluated & handled all service requests and escalations with stellar customer serviceCombined patience, determination & persistence to guide troubleshooting and ultimately resolve client service issues
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Kelsey Burns Skills

Customer Service Hospitality Facebook Restaurants Time Management Microsoft Word Teamwork Public Speaking Powerpoint Food Service Social Media Non Profit Volunteer Microsoft Office Fine Dining Hospitality Industry People Skills Communication Skills Social Networking Communication Leadership Digital Photography Event Planning Microsoft Excel

Kelsey Burns Education Details

Frequently Asked Questions about Kelsey Burns

What company does Kelsey Burns work for?

Kelsey Burns works for Technology Solutions

What is Kelsey Burns's role at the current company?

Kelsey Burns's current role is Client Services & Operations Manager | Expertise in Streamlining Processes & Enhancing Customer Experience | Actively Seeking New Role.

What is Kelsey Burns's email address?

Kelsey Burns's email address is kf****@****use.com

What schools did Kelsey Burns attend?

Kelsey Burns attended High Point University, Schoolcraft College.

What skills is Kelsey Burns known for?

Kelsey Burns has skills like Customer Service, Hospitality, Facebook, Restaurants, Time Management, Microsoft Word, Teamwork, Public Speaking, Powerpoint, Food Service, Social Media, Non Profit Volunteer.

Who are Kelsey Burns's colleagues?

Kelsey Burns's colleagues are Dennis Powell, Paige Futrell, Robin Donagrandi Begarowicz, Mutter Ali, Kumar Kwel, Greg Greg, Ebo Quagrainie.

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