I love to dig into problems and solve them with technology. I’m adept at identifying a problem or opportunity and curating solutions that optimize efficiency and deliver on key outcomes. I succeed only when my customers and stakeholders achieve success.As a program manager, I developed automations and resources to eliminate over 35% of unnecessary processes and create more time to focus on customer success. Contact me at kelseymay28@gmail.com to discuss how I accomplished this.I thrive in a growth-oriented environment that appreciates innovation and encourages initiative. A natural problem-solver, I take the lead in developing strategies for program development, data quality and building successful stakeholder relationships – both internal and external. My optimism, paired with a focused realism and determination to succeed are just what you need to complete your team.My personal and professional experiences have taught me the following about myself:- I love to win but helping my team succeed is more satisfying.- The customer experience at the center of all that I do.- I put the same care into work with customers of all sizes, from $50K to $50M.- Change is a good thing. Passion aside, I’m ready to take my skills to a new level and apply them to a new challenge. Ideally, I’d love to take the leap from the nonprofit sector into the corporate world, with an emphasis on further developing my IT skills and leveraging my interests in building customer relationships, content marketing and SEO. My specialties include quickly learning new skills, strategic and creative thinking, writing compelling content, automating processes and optimizing workflows.Contact me at kelseymay28@gmail.com to discuss how I may be the right fit to solve your team’s needs.