Kelsey Griffin Email and Phone Number

Specialist in commercial development of visitor and heritage attractions.Managed and motivated multi-disciplinary teams to deliver excellence to visitors and significant business development and commercial growth at both Bletchley Park and Luton Culture. Solutions-focussed with proven success in the development and management of highly-productive relationships with media, VIPs and partners leading to increased awareness, income and funding. Played pivotal role in transforming Bletchley Park into a world-class heritage attraction. Used a multi-faceted approach to external communications and media engagement to successfully build the profile and reputation of Bletchley Park therefore significantly increasing visitor numbers. During the time I worked on the Executive Team for the Bletchley Park Trust responsible for Communications and Marketing, visitors to this heritage attraction were driven up from less than 50,000 in 2008 to 286,000 visitors in 2015. Facilitated the exposure of the World War Two story of Bletchley Park across the world working with all media, including film, television, radio, print media and social media resulting in a hugely increased public profile. Organised and managed high-profile VIP and media events including eight Royal Visits.Whilst responsible, also, for Operations until February of 2015, contributed to the major planning and transformation of Bletchley Park into the world-class heritage and education centre it has now become, working with the Heritage Lottery Fund and an £8 million capital investment. Successfully created a completely revised and improved operating model enabling the attraction to effectively and efficiently handle vastly increased visitor numbers whilst securing high customer satisfaction.