Kelsey Drake Email & Phone Number

Banner Elk, Nc, Us

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartment. -Conduct all business in accordance with policies and procedures, Fair Housing, and all other Federal and State laws.-Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.-Correctly completes all lease applications, assists with application verification and notifies… Show more Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartment. -Conduct all business in accordance with policies and procedures, Fair Housing, and all other Federal and State laws.-Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.-Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed. Show less

Oakdale, Charlotte Nc

-Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals-Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed-Handling customer issues with professionalism and seamlessly directing complex issues to management -Acting as the contact person for financial center personnel in regards to Customer… Show more -Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals-Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed-Handling customer issues with professionalism and seamlessly directing complex issues to management -Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, and answering questions-Maintaining up-to-date knowledge of financial center policies, procedures, products and services Show less

* Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems* Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures* Coordinates with management for on-the-job training of new associates* Operates cash register and voids transactions as needed while following all company cash handling policies and… Show more * Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems* Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures* Coordinates with management for on-the-job training of new associates* Operates cash register and voids transactions as needed while following all company cash handling policies and procedures, and maintains proper security of cash at all times* Transfers supplies and equipment between storage and work areas by hand or use of a hand truck* Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required* Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind* Practices excellent food safety and sanitation practices and complies with HACCP standards* Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management Show less

Education record

Bachelor Of Business Administration (B.B.A.), International Business

Activities and Societies: Nominated for leadership award 2011 for leadership in Management of Catering and being a role model through my.

Real Estate Licensing, Real Estate