Kelsey Kaiser Email & Phone Number

Spencer, Wi, Us

Price, Utah, United States

Price, Utah, United States

Marshfield, Wi

The Food & Beverage Team Leaders enables a consistent experience for guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. Being an expert of operations, process and efficiency. The team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. This also includes managing and operating the Starbucks on premise; leading the team to maintain and uphold all Starbucks brand standards and create a pleasant experience for guests.Duties: - Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, and promotions - Deliver an exceptional guest experience providing by providing a fresh and safe food experience; prioritizing the guest's needs over tasks. - Uphold and maintain the execution of the Food and Beverage Standards, Food Service Routines, and all food safety standards.- Establish relationships with direct to store vendors to ensure service agreements are being met and areas are full and maintained - Assess Food & Beverage and Food Service backroom and sales floor areas; walk Food & Beverage Standards to identify priorities and develop business plans and assignment sheets; review reporting to identify business trends for follow-up - Evaluate and recommend candidates for open positions and develop a guest-centric team - Lead team onboarding and learning and close knowledge gaps through training and experiences - Establish clear goals and expectations and hold team members accountable to expectations - Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment

Oshkosh, Wisconsin Area

Provided a complete shopping experience for all customers at Shopko. With primary focus areas being that of clothing and cashiering Duties:- Provided excellent customer service while on the sales floor, fitting room and front end.- Stocked and replenished merchandise when necessary.- Received and processed cash, check and credit payments.- Recommended, selected and helped locate merchandise based on customers needs and desires. - Recovered the store at the end of each shift; making sure all clothes were placed and labeled correctly; ensuring eye-appealing displays for customers- Collected online purchased; preparing them for in-store pickup or home delivery- Prepared signage and displays for weekly promotions and sales; adjusting prices on products as needed

Oshkosh, Wisconsin Area

The essential role of the Study Abroad Fair Intern were to organize and promote the Study Abroad Fair; which worked to promote opportunities abroad to current/prospective studies. Additionally, much focus was placed on outreach and marketing initiatives. Duties: - Served as a representative for Study Abroad, sharing personal international experiences with prospective/current students, parents, and Oshkosh faculty/staff- Aided the Office of International Education with its events throughout the academic year; with a primary focused placed on the Bi-Annual Study Abroad Fair- Worked with all aspects of the event planning process to ensure a success (overall numbers and turnaround) (i.e. marketing, video production, classroom presentations, gathered donations, coordinate food, venture booking, guest speakers, music)- Held regular hours at the Office of International Educations and aid in questions posed by prospective students- Assisted the Office of International Education with its outreach initiatives (i.e. events, classroom visits, and social media)- Frequently made classroom visits/presentations tailored to the specific class/major of the students; frequently reaching numbers between 50 and 100.

Oshkosh, Wisconsin Area

The photography Intern's main role was to support the Staff Photography; being responsible to assist on a number of projects, including those to support marketing, donor relations, publications, events, websites, and social media. Duties: - Implemented company-wide photo database system (Merlin) on order to house company photos from the past 60 years and to make them searchable within the company with the use of metadata- Catalogued all current and past photos while adding metadata to make them searchable within the company- Created training documents for the photo-database system in addition to live training sessions with staff members/volunteers- Fulfilled photo shoot request from various departments of the EAA; ranging from merchandise, social media photos, publication photos, aircrafts, special guest, museum displays, etc. -Worked and operated professional Digital SLR Cameras and their complementary equipment - Handle photo inquiries from outside vendors and EAA members- Embraces and supports the EAA mission and performs safe practices in the workplace and aviation environment. AirVenture Duties (Yearly Airshow)- Coordinated up to 30 contract and volunteer photographers during the Airshow- Arranged schedules and photoshoots for photographers ensuring no/minimal overlap - Worked to ensure all photo requirements were met for the Airshow encompassing request from all departments along with obtaining an overall 'feel' of the airshow to be used in future magazine spreads and marketing- Received and handed out all daily photo request from the Daily Newspaper produced during the Airshow - Uploaded and organized all photos during the airshow to the Merlin database system to allow for instantaneous access of photos across departments for quick turnarounds

Oshkosh, Wisconsin Area

Collaborate with UW Oshkosh marketing professors and the College of Business in order to meet the goal analyzing current social media practices within the College and to derive a strategy for future implementation. Duties:-Conducted a social media audit for the College of Business's social media channels keeping in mind the university's key audience and goals of the social media channels. (Including Qualitative and Quantitative data from past social media campaigns and posts)-Analyzed competitors' social media platforms in order to determine successful and unsuccessful approaches -Created content strategies for each platform in relation to the University's goals and intended audience for each social media channel-Analyzed/developed target audiences-Created content for future social media use by upcoming interns and College of Business Staff Members - Created and gave presentation on all findings to the Dean of the College of Business and their staff members along with a detailed report outlining the findings and future research to be conducted on the college's behalf.

Oshkosh, Wisconsin

The Shift Manager improved guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Manager had full accountability for restaurant operations during assigned shift when the General Manager is not present. This position operated under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position worked to interact with Team Members, Restaurant Management, outside vendors, members of the field operations team and guests. Duties- Responsible for restaurant operations (labor, inventory variance, GUEST TRAC® responses) during assigned shifts, including opening and closing the restaurant;- Provided production direction to Team Members in a clear and concise way;- Set an example for Team Members by working hard to implement shift plan and ensure swift and smooth production- Delegated tasks in a way that encouraged teamwork during shift to ensure that the restaurant operations complied with company standards;- Motivated Team Members to exceed guest expectations with food and friendly service in clean surroundings;- Worked with team members to act on guest feedback and resolve complaints in a timely, friendly and professional manner;- Directed, trained and motivated Team Members during shift on each of the workstations;- Took initiatives to immediately report violations of safety, sanitation, security and other company policies to restaurant management and perform short-term solutions;- Completed checklists and procedures for cash reporting, inventory control, and scheduling during shift;

Oshkosh, Wisconsin

The Community Advisor (CA) was a live-in student staff position. The CA was responsible for the development of a floor community, assisting in the safety and security of the building, and participating in a rotational duty program. Duties:- Planned events and publicized opportunities to the needs/wants of the community - Interacted individually and in small groups with residents of the floor, community, and building.- Supported leadership development opportunities for residents of the floor- Created an inclusive community where people feel comfortable expressing themselves.- Made aware of campus and community resources and refer students to them as necessary.- Demonstrated a strong academic commitment and understanding that CAs are students first and need to maintain a 2.5 GPA.- Knew and followed all University and Department policies.- Practiced ethical behavior and was able to educate others on ethical decision-making.- Was functional member of a staff team and worked effectively with others.- Effectively communicated with students and staff in a timely and resolution-focused manner.- Relayed important information to those who need it and ask questions when clarification on information was necessary.- Reflected on speaking skills and take constructive feedback on those skills in an attempt to improve audience engagement when speaking in public.- Knew emergency procedures and how to use them.- Knew and enforced the policies held within the Community Rights and Responsibilities Handbook.- Confronted policy violations appropriately and effectively.- Learned and utilized empathy and attending behaviors.- Understood when to ask for assistance in confrontation as needed.- Wrote understandable, clear, and grammatically correct incident reports.- Participated in on duty rotation as defined by the community.- Performed required Security Assistant and/or Desk Worker tasks.

Oshkosh, Wisconsin Area

The primary goal of this internship was to create a warm and welcoming environment for all students at UW Oshkosh while also working to fulfill the worship wants/needs of students who attended weekly services. Worship Duties- Invited and coordinated guest speakers/pastors for worship services- Created PowerPoints for worship services- Coordinated musicians for services and selecting music to go with the weekly message/theme- Created social media posts announcing worship services and the message for the weekHospitality Duties- Reached out and connected with local churches to receive donations for weekly meals provided to the students- Planned and cooked meals to serve 15-25 students for each worship service - Greeted all students who came to the gathering place; ensuring all feel welcome and included

Chetek, Wisconsin

The main goals of the Social Media Specialist was to work towards the promotion of Luther Park Bible Camp through images and video. With a primary duty including the creation of weekly videos highlighting the camper experience. Duties- Promoted Luther Park Bible Camp through social media, paper, and face-to-face contact- Captured campers' week through photographs and videos- Constructed a 10 minute video highlighting campers' week for each group of campers (up to 2 a week) - Created PowerPoints for daily worship services- Assisted in camper programming- Fill-In counselor for breaks/leaves/and sick days

Master Of Arts - Ma, International Tourism, Qca: 3.21

Activities and Societies: International Society

Bachelor’S Degree, Radio, Tv And Film, Marketing, 3.41

Activities and Societies: Sigma Sigma Sigma, Titan TV, WRST, The Gathering Place, International Business ClubSigma Sigma Sigma: I was.