Kelsey Landforce Email & Phone Number

Portland, Oregon, United States

Helping people enjoy a drink without getting red 🍷🛍: glowless.co

The Talent Relations team at Cameo manages the top talent (celebrities) on the Cameo platform. As Senior Manager of Sales Operations for TR, I am focused on driving efficiencies and alignment across people, process, tools, and systems, so our Talent Relations team can deliver a great experience for our talent.

Portland, Oregon Area

-Own Opal’s Customer Success operational processes, technology, information, and communication to support the evolving needs and metrics of the Customer Success team.-Monitor trends in platform usage and sentiment data across customer segments to identify indicators for increasing renewal rates, expansion opportunities, customer advocacy, and churn.

Portland, OR

-Establish authentic, productive customer relationships quickly that build trust and customer advocates.-Have a deep understanding of the Opal platform and solutions, using enablement materials to ensure your customers are leveraging the platform’s functionality to its fullest potential.-Work in collaboration with Education, Support, Sales, Product, and.

Portland, Oregon

My responsibilities included:-Creating policies and systems for internal procedures and client management-Analyzing projects and identifying inefficiencies-Writing proposals and creating timelines with milestones-Defining the SoW-Creating internal budgets for projects-Drafting creative briefs for designers-Training clients on content management.

My responsibilities included:-Managing and constantly updating master project spreadsheet-Organize and ensure all steps in process are completed efficiently and on-time -Plan and delegate tasks to proper individuals in ample time to meet deadlines -Responsible for following-up with all clients and vendors