• Directed marketing operations for a lead conversion agency, servicing 1000+ clients; oversaw $600K+ annual budget• Expanded from an 8-person startup with 6-figure revenue to a 100+ person,multi-brand industry leader($10M+ annual revenue)• Spearheaded full-cycle rebranding of the company; created and managed internal marketing campaigns to drive new business• Managed a team of 5 (marketing manager, front-end developer, graphic designer, copywriter, and advertising associate)• Provided analytical coaching and mentorship to team members in order to achieve personal and professional growth• Created and implemented marketing plans and strategies through direct collaboration with board members and the CEO• Secured $12M+ in venture capital investments by developing and presenting successful investor pitches• Oversaw the creation of multiple websites with extensive involvement in planning, design, and ongoing optimization• Implemented multiple paid and organic media campaigns across search, social, email, and affiliate partners

• Marketing technology oversight • Corporate website • Develop and evolve collateral materials • Social media strategy and execution• Digital communications • Managing independent contractors across editorial and creative collateral• Brand strategy• Email marketing: messaging, strategy, design, and automation• Establish strong editorial voice (work with thought leaders, advisory board)• Content curation• Strategic direction for events, engagements and conferences

Main responsibilities include: • Form and nurture new and existing client relationships• Outline projects and milestones for the clients I serve• Maintain excellent communication with the clients while managing their expectations• Clearly articulate business requirements and lead the account strategy both to clients and to the internal team• Work with my clients to identify target ROI and work with the internal team to make sure that we are achieving that ROI• Assist the business development team in landing new accounts, and also grow existing accounts in a "book of business"​• Understand and proactively recommend the latest technology and/or marketing trends (e.g. email marketing, marketing automation, etc.)• Understand business objectives and creatively translate those into online activities – effectively "Monetize the internet" for our clients• Work with clients to align their offline marketing activities with online efforts• Create marketing calendars to assist in achieving long-term goals• Work effectively with internal (OR external resources) such as designers, developers, programmers, marketing analysts, customer service, and quality assurance specialists using our project management tool to help execute any and all online marketing and development effortsAdditional responsibilities include:• Develop and execute internal Social Media strategy for GoldenComm (Google+, Facebook, LinkedIn, Instagram, Twitter, etc.)• Email marketing strategy and execution using the latest best practice guidelines• Marketing Automation strategy, set-up, and execution• Wireframe creation• Track time using our internal Project Management tools• Write articles relevant to our industry• Develop proposals for new business and existing accounts

• Developed and executed internal Social Media strategies yielding a 133% increase in followers and engagements. • Analyzed and recommended new initiatives relating to paid search, SEO, UX design.• Worked with Account Managers to outline strategic projects and milestones for our sustaining accounts.

• Work directly with 400+ clients in a customer support role• Manage Customer Support team and support the growth of fellow team members• Set priorities, goals, and standards for Customer Support team• Email Marketing strategy, design, build, and execution based on industry best practices.• Social Media and content marketing execution• Create training materials for on-boarding of new and current employees• Thought leadership through execution of knowledge center articles and tutorials• Manage progress and volume of up to 30 client requests per day submitted through our support portal

• Work directly with 400+ clients in a customer support role• Work with designers, developers, programmers, marketing analysts, customer service, and Q/A using our Project Management tool to help execute any and all online marketing and development efforts• Form and nurture client relationships using my excellent written and oral communication skills • Open, manage, execute, and close client requests submitted through the GoldenComm support portal (ZenDesk)

• Assist in helping the Customer Service team execute site updates and requests submitted by our existing client base (400+) to our custom online ticket handling platform

I am in charge of marketing, promotions, and customer relations at Baja Sharkeez Newport Beach. It is my responsibility to promote, plan, and market all special events hosted by our location on a regular basis. It is my responsibility to stay current with marketing trends and to be innovative through keeping myself in the thick of things when involved in the night-life/service industry.

• Follow through on corporate brand marketing initiatives.• Push to bring new products to market. • Build and maintain relationships with store personnel (incl. store directors and managers of operations at 29 Ralph’s stores in Orange County). • Direct and indirect sales of corporate brand products.• Protect corporate brand space and ensure sustainability.