Currently achieved $125,000 of sales during the first quarter (10% from inter-departmental sales)Hit double Company standards for Credit Card Applications (2 per 40 hour shift average)Responsible for all merchandising standards within the DepartmentMonthly Scheduling for Department

Solely responsible for the planning, implementing, and local adjustments needed to biweekly, weekly, monthly, quarterly, and yearly corporate marketing and performance initiativesWas responsible15% sales growth (culminating in $1,000,000) during my tenure during a global pandemic, resulting in the store’s highest sales since its inceptionSolely responsible for the hiring, disciplinary actions, and terminations of all employeesCreation of weekly schedules within strict man hour limitations and strict monitoring of the schedule throughout the week to watch for time discrepancies, coverage gaps during peak times and emergency call offs, and staying within our budgeted hoursSupply monitoring and ordering within strict budget constraints with a constant eye on the future and pre-ordering when necessary and ableMonitoring the premises for health and safety concerns for both customers and staff, alerting the proper departments both inhouse and public maintenance facilities (i.e. Fire Marshal, Police, etc.) when appropriateImplementing damage and shrinkage protocols that dropped levels by .28 to .17The official front line for communication for the store on all fronts, customers, vendors, public utilities and officials, fellow stores, district and regional managers, and corporate departments as neededCreating and implementing prioritized plans for management and staff for each day, week, month, and individual event to maximize productivity, customer focus, and profitsConducting regular performance reviews with all staff, offering continuing education and training in areas of opportunityCreating new systems of training on an individual basis based on an employee’s needs and learning styles, resulting in an inclusive and well-trained staffWeekly planning for the arrival, offloading, opening, merchandising, stocking of extra freight

Creating and implementing organizational processes for digital employee information tracking systems. Developing and facilitation of training materials and presentations across multiple mediums. Adapting resource materials to changing department and systems needs. Special projects management. Creating check points for verification of sensitive information/documents. Front of office customer service representation as needed. Systems used: ApplicationXtender Image Capture, ApplicationXtender Document Manager(desktop and web versions), Microsoft Access (data input), Microsoft Excel, Microsoft Word.

Responsible for creating positive guest experiences throughout the ranch. Maintained all guest areas, focusing on safety, aesthetics, and sanitation. Proactively knowledgeable of local area and events to enhance guest's experiences. Responsible for organization, set-up, and tear-down of conferences/conventions. Responsible for the monitoring of supply consumption for guests and staff; creation of supply lists.

Creating staff schedules within budget and man-hour constraints. Monitoring supply levels and replenishing as needed. Delivering excellent customer service to all vendors through a variety of mediums. Maintaining accurate accounting of all on hand cash as well as cash transfers, bank checks/deposits, and credit card totals, resolving any discrepancies. Responsible for location inventory purchasing and price setting for merchandise.