Kelsey Nowak Email & Phone Number

Portsmouth, Nh, Us

Durham, North Carolina, United States

Greater Boston Area

As a Consultant & Area Manager, I teach, coach, and encourage my team of over 30 men and women how to bring Arbonne's scientifically developed products to as many people in need of great clean products as they can. All products are gluten free, dairy free, soy free, non-GMO, no artificial colors, sweeteners, or dyes. We work this business part time by simply sharing our lifestyle with those around us. Arbonne is a Swiss formulated health, wellness, and skincare company that has been around for over 40 years. We manufacture in the US for all US sales and shipping but follow the EU guidelines on allowed clean ingredients. It's truly a self development company disguised as a skincare company.

Los Angeles, California, United States

• Grew the Global Benefits Team from one person to a team of eight at present• Partnering with the members of the Total Rewards team to strategically define the employee value proposition

• Responsible for global leave of absence, accommodations, and parental leave.• Strategically led 2022 US Open Enrollment to a -1% overall savings including implementation of an HSA• Successfully transitioned 401k record keepers from Guideline to Fidelity. • Operate benefits in 40+ countries in NORAM, LATAM, EMEA, and APAC. • Manage relationships with regional operational leaders, vendors, HR stakeholders, and international broker

Portsmouth, Nh, United States

• Improved multiple processes by implementing electronic practices and automation thereby minimizing human error and speeding up completion by an average of 4 business days. • Designed and implemented a wellness program to encourage health and holistic wellness in addition to decreasing stress while at home. Biweekly newsletter on topics including physical, mental, emotional, parental, financial, and social health deployed. Created a wellness community leveraging MS Teams channels where employees interacted, shared ideas, wins, and challenges to add to an organic discussion around wellness. • Provided employees with continuous 1:1 consultation during leave of absence to promote healthy on time return to work.• Aligned with the payroll team and partnered closely in an effort to provide more accurate inputs creating a better employee experience.

Rochester, New Hampshire

• Improved reporting metrics and efficiency by auditing and customizing the leave of absence report output.• Administered intermittent and continuous FMLA, ADA, and personal leaves of absence hospital wide. Partnered closely with payroll, managers, and the employee to administer an average of 45 active leaves at any given time.

Woburn, Massachusetts

• Strategically improved benefits changes and vendor entry process by implementing five vendor-to-HRIS data feeds.• Implemented the Agile Scrum Model to aid HR team in adapting to rapidly changing priorities.• Increased on-time payment percentage by 87% by identifying and eliminating waste in the benefits invoicing process. Developed standard work process for monthly audit and submission of benefit invoices to Finance.• Independently managed US Open Enrollment and Global renewals. Developed and executed tailored communication plans. Implemented an employee education program which directly contributed to a -5.8% medical renewal for 2019. Saved the company over $700,000 in 2019 benefit premiums overall.• Provided personal support and a customized approach to leave of absence for 57 individual employees. • Act as fiduciary chair and subject matter expert on 401(k) plan administration including annual audits, NDT testing, 5500 execution, and manage relationships with external fiduciary advisor and external auditor.• Managed global, enterprise-wide employee learning program which contributes to the holistic well-being of the employee base. (Curriculum includes 401(k) and personal finance education, stock share education, health and wellness education, stress and mindfulness management, and sleep education.)• Act as HR liaison to Board of Directors and Executives during quarterly meeting. Analyze and customize content, data visuals, and presentation approach to best align with the strategic goals of each quarter’s unique audience. Content includes headcount, turnover & attrition, gender pay equity analysis, and CEO pay ratio exhibits. • Using benchmark data and an internal cost analysis, influenced senior leaders to gain support of developing a competitive and modern global paid parental leave policy. Ensured other policies, including military leave policy and US sick time policy, meet industry standards and encourage a supportive and inclusive work environment.

Woburn, Massachusetts

Medford, Ma

• Administered and managed all leaves of absence. Provided impeccable customer service to all employees on leave by meeting with them individually to cover the short term disability claim intake process, FMLA requirements, time sheet and payroll requirements, benefit deduction coverage, and return to work procedures.• Streamlined and created a better new hire experience by creating a BrainShark on demand presentation. The BrainShark Benefits Orientation is provided to employees in advance of their start date, allowing them to digest the information with the ability to rewind, fast forward, and pause the presentation.• Processed all new hire, qualified life event, and termination benefit changes in the HRIS system (NuView), a tracking spreadsheet, and the vendor sites (BCBS, Cigna, WageWorks, VSP, UNUM). • Partnered with the HRIS team to implement and successfully maintain five weekly vendor interfaces. Audited data from interfaces for accuracy and ensures all employees are properly enrolled with each vendor. • Identified benefits invoicing errors that saved the company thousands of dollars each month. Effectively partnered with Accounts Payable and identified an external vendor, Proactis, to digitize the approval and payment process.• Learned and oversaw the 1095C aspect of the ACA processing for 2016 in partnership with the vendor, ACATrack.• Managed all aspects of the International 2017 Benefits Open Enrollment including processing renewal invoicing, multi-office event management, communication design and execution, employee data entry into vendor sites, payroll deduction set up, and multiple rounds of required audits.• Planned, marketed, and executed: Flu Shot Clinic, E4 Health Wellness Workshops, and a massage event in all three US offices.

Boston, Ma

• Sourced candidates for Applied Behavioral Analysis Therapist positions through referrals, website applicants, Indeed Resume, direct Indeed applicants, and Glassdoor.• Scheduled and conducted interviews with 15 - 25 candidates per week in order to ultimately fill 27 open roles.• Negotiated compensation, extended offers, completed contracts, and conducted hiring paperwork sessions with new hires. • Processed background check information, payroll information, I-9, and other legal documentation to remain compliant when hiring new employees.• Administered benefits to all full time, benefit eligible employees.• Maintained leave data and ensured correct pay for all employees on leave by working with payroll and short term disability company.• Processed all terminations in various systems and answered all related employee questions.• Tracked and recorded all PTO (paid time off)/Sick Time requests and related questions for 100+ employees in two systems.• Provided exemplary customer service in answering all employee human resources related questions in a timely and efficient manner.

Boston, Massachusetts

• Onboarded an average of 100 employees per month. Acted as an expert resource on benefits, policies, systems and processes. Provided education and consultative support to employees.

Waltham, Ma

• Partnered with managers across the business to prepare them for their incoming new hire. Guided both the new manager and the new hire through the process to ensure a successful end to the candidate experience while fostering a great start to the new hire experience. • Built, executed, and analyzed data involving new hires, terminations, benefits analysis, and headcount by leveraging Ultipro human resources software and excel.• Supported both the HR Operations and Rewards team in addition to the Talent Management team by diligently prioritizing projects, events, tasks, and daily workload between two teams and managers.

Johnston, Ri

• Project lead for 2013 HR Metrics project after successfully completing 2012 HR Metrics in which data/metrics are collected from various metric owners, refined for accuracy, compiled, and presented to top management.• Recruited co-op and intern candidates at local university’s career fairs.• Audited and analyzed the total global mobility spending to produce a report for leadership.• Engaged in a full audit of the employee engagement survey results and then conducted focus groups, gathered further data, and analyzed it to produce a report that was presented to senior leadership.• Analyze and report out on the correlation between exit survey data and turnover reports quarterly.• Executing the New Manager Program each month for newly appointed managers company wide• Developed six self-populating Excel spreadsheets to automate tracking systems designed to allocate data to appropriate cost centers, thereby eliminating manual error and increasing efficiency.• Work closely with HR Managers on a variety of projects including HR metrics, scholarship program redesign, manager development training, exit survey data review, turnover report analysis, and MBTI workshop preparation, and webinar design.

Smithfield, Ri

• Personally selected by the President to assist in daily executive office operations. • Screened phone calls and recorded messages to assess urgency and importance levels, and practice professional courtesy and discretion when distributing messages to appropriate parties for response. • Organized and monitored office supplies, mailings, and logged office activities.• Cultivated a high level of professionalism and confidentiality skills. • Demonstrated excellence in written communication when drafting letters for the President.

Smithfield, Ri

• Currently Editor-in-Chief, Assistant Editor-in-Chief (’11-’12), Photo Editor (’10-’11)• Responsible for weekly production of a 16 page newspaper• Manages a staff of 30 students in addition to faculty contributors, advertisers, and a budget• Expert level skills in Adobe InDesign and PhotoshopVisit us at: www.bryantarchway.com

Mansfield, Ma

• Became the Logistics lead for a corporate-wide SKU Rationalization project. Gained cross-functional team experience by working with marketing, project management, and planning. • Demonstrated managerial courage and actively participated in discussions with General Managers / Vice Presidents on multiple occasions.• Demonstrated ability to clearly manage internal customers’ expectations and flex around fluctuating requirements.• Responsible for supporting all aspects of the medical supplies logistics team including forecasting, demand planning, CRP error updates, backorder projections, product reporting, fill rate monitoring, and SKU rationalization.• Gained experience in working with international manufacturing facilities to put together a backorder recovery plan

Nashua, Nh

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: Omicron Delta Kappa (National Leadership Honors Society), Research and Engagement Day Committee Member, IDEA.

High School Degree