Kelsey Olmstead Email & Phone Number

New York City Metropolitan Area

New York, New York

Greater New York City Area

North Hollywood, California

Responsibilities:• Perform credit card reconciliations, create and track purchase orders, invoices, and payment requisitions.• Provide IMT department with administrative support and office support for multiple supervisors.• Field telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, filing, and faxing.• Schedule meetings; telephone communications, process mail, and other data entry.• Take and transcribe meeting minutes.• Assist with special projects as needed.Skills:• Outstanding organizational skills and communication skills.• Ability to maintain a high level of accuracy and confidentiality when necessary.• A positive team player with a desire to make a difference.

Hollywood, California

Responsibilities: • Guided incoming students and parents throughout the enrollment and financial aid process in pursuit of first and subsequent college degrees.• Exercised independent professional judgment with minimal supervision to counsel students on optimal financial package based on individual circumstances.• Communicated with student applicants, parents, lenders and staff to facilitate the enrollment and financial aid process.• Worked closely with the Financial Aid Manager to research, analyze, implement, and update the enrollment strategies for students based on specific socioeconomic backgrounds.• Served as a financial aid content expert, working with all departments to ensure accurate understanding of issues, handling of questions and review of documents.• Ensured compliance with laws, regulations, accreditation standards and professional guidelines regarding student enrollment and financial aid.• Assisted in the selection, training and peer review of newly hired Enrollment Guides. • Responsible for training of new hires in Enrollment Department and Financial Aid staff after department merger.Skills:• Excellent verbal and written communications skills.• Ability to effectively and positively communicate with a customer-service oriented attitude.• Professional, upbeat and dependable.• Creative problem solver who works well in a team environment or individually.

North Hollywood, Ca

• Answered and directed phone calls in a professional and cordial manner.• Checked in and guided guests.

North Hollywood, Ca

• Prepared and mailed enrollment information packets to perspective students.