Conduct internal investigations regarding policy violations, union grievances and hotline callsTroubleshoot and provide guidance to employees and managers for work related issues and conflict resolution based on applicable procedures and policies as well as local, state and federal laws in a union environmentCalibrate salaried management openings for correct salaries based on market for the position and area and assess position requirements and qualifications through research and analysis of positionsRecruit and interview applicants for positions to discover the most qualified candidateNegotiate union contract renewal alongside upper management and Labor Relations department Complete hiring and onboarding process for new hires, as well as placement for promotions from within the teamArrange and conduct multiple annual trainings with all employees Produce high quality presentations and training materials in collaboration with management team for orientations and trainings Attend trainings on internal investigations, managing in a union environment, employee and labor relations, as well as attending online trainings when applicable based on relevant policiesImplement policies, procedures and programs in compliance with university, state and union regulationsAnalyze and assess training and development needs for incoming new student and non-student company hiresTrack and manage affirmative action plans locationManage the process and implementation of benefits, employee incentives, retention, turnover, exit interviews, recruitment, safety, training and development, as well as new policiesInitiate culture of change with constant outreach to our employees regarding new processes and proceduresCollaborate with other Human Resources professionals in the company Partner with management team in all departments to ensure goals and objectives are being met to standard and participate in any project work within other departments

Interview and place qualified associates in various roles in the Whatcom County regionAccept job orders from clients in the region and inquire about staffing requirements for their open jobsParticipate in sales calls each month to ensure local businesses are aware of Express servicesWork as a team with other staffing consultants to get the right person in the right jobCounsel and offer guidance for associates who were dismissed from job sites

Coordinate with internal customers, first point of contact for questions about employment and policiesAnalyze and assess training and development needs for incoming new hiresAssist in overseeing hiring and electronic paperwork for all dining services student employeesLead and conduct special projects, implementation of new processes and multiple new policiesSupport manager in implementation of HR related policies, procedures and programs

Analyze job descriptions, salary ranges and benefits eligibility for university positionsCompile information related to complaints or regulation issues concerning benefits or compensationEstablish practices and procedures to comply with state and federal guidelinesResearch and look over documents for accuracy while maintaining confidentialityInitiate seminars including updating procedures for pre-retirement eligible staff presentationsEnsure best in class customer service expectations while staying committed to all rules and regulations

Assist supervisors in oversight of projects and conduct trainings for employeesExhibited time management skills by meeting deadlines and being punctualDeveloped and coordinated schedule for over 20 student workers each quarterSupervised up to 5 workers at a time in day to day tasks in a fast paced environmentDelegated tasks for workers and myself to complete in a timely manner

Assessed resumes for students coming into Career CenterDeveloped presentations about Career Center services for students in clubs and classesReevaluated and updated contents of Peer Advisor Handbook and Peer Coordinator HandbookConducted research for improvements to the Career Services CenterContributed to trainings of new peer staffOrganized recruitment booth for students looking for Study Abroad opportunities

Achieved dealing effectively with a diverse clientele and solved problemsWorked with peers to accommodate multiple demands and quality outcomesOrganized and fulfilled multiple assignments at once while maintaining professional demeanorRelayed messages and information to others in the officeUtilized equipment, such as copy and fax machines, including stocking and inventory of suppliesPromoted local products sold and local venues to visit in a busy town knowledgeably

Balanced multiple tasks in a fast paced environmentPerformed both opening and closing procedures oftenEstablished relationships with customers through excellent serviceInteracted with multiple peers at once to maintain good working relationships