Kelsey Rush Email & Phone Number

White River Junction, Vermont, Us

I needed a place to sit. Gather with friends. Go on a date night. A place to explore my love of wines, and deepen my wine knowledge. I couldn't find that spot. So I created Putnam's.Since NYE of 2022, Putnam's vine/yard has been popping bottles. Literally. We love hosting the community, showcasing local entrepreneurs, highlighting local products, and of course telling the stories inside the wine bottles.You would expect the best part about Putnam's to be the wine - but it isn't. It's the team. The Putnam's vine/yard experience is delivered by a world-class team of sommeliers, baristas, culinary artists, and customer experience associates who live in the details.

San Francisco, Ca, Us

Grand Rounds is your Personal Healthcare Assistant, helping connect Members with high quality care on the healthcare journey. Whether through expert medical opinion or complete healthcare navigation, Grand Rounds focuses on the Member experience to drive down the risk of self-insurance for US employers.+ Inspire a team of over 150 Care Coordinators to bring their best selves every day, delivering empathetic Grand Rounds experiences to our Amazon Members.+ Grow teams across service lines, including Expert Medical Opinion, Office Visits, Urgent Response & Navigation.+ Focus on process improvement, and partnering with functional teams, in support of aggressive scaling goals.

San Francisco, Ca, Us

+ Work alongside the CEO and executive team to expand reach, lead strategic initiatives, and maintain the operational rhythm of the business. Highlights include a $175M Capital Raise led by The Carlyle Group.+ Execute the planning, functional diligence, and integration activities for a wide range of growth projects across Workforce Planning, Product Management, Operations, and Services Delivery.+ Create a culture of experimentation and refinement by scaling cross-functional programs including OKRs and quarterly business reviews.

Nashville, Tennessee, Us

Change Healthcare is a leading provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers, and patients in the U.S. healthcare system. + Own Product Management for Change Healthcare's consolidated medical network, working to create a more efficient, stable, scalable, and automated platform.+ Leverage SAFe and DevOps principles to deploy a modern, blockchain enabled medical clearinghouse in AWS.+ Design platforms that optimize the value of clean, consolidated data with Artificial Intelligence and Machine Learning capabilities.+ Constantly re-prioritize and negotiate between cross functional teams and stakeholders.+ Collaborate with peers and listen to customers to establish strong relationships. Practice and preach the benefits of taking a customer-centric, Design Thinking approach to product management.+ Lead a diverse and highly engaged team of Product Managers and Product Owners that practice inclusion to drive innovation and exceptional customer experience.

Los Altos, Ca, Us

Univfy partners with Fertility Clinics to deliver analytics to patients contemplating the clinical and financial implications of fertility treatment -- we are passionate about putting IVF success and IVF costs within reach. + Responsible for Univfy's award winning platform, which leverages machine learning to deliver personalized outcome prediction and payment options for IVF treatment. + Owned product strategy to foster and grow engagement of the product, taking ideas from concept to market and into the hands of fertility patients and providers. + Established business tools, standard operating procedures, and agile methodology to drive Series A growth. + Designed and curated Product collateral, including a Launch Guide and User Handbook, as well as internal documentation for business and technical requirements.

Nashville, Tennessee, Us

Change Healthcare is a leading provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers, and patients in the U.S. healthcare system. + Directed product management for Change Healthcare's Payment Platform, spanning the consumer payments and B2B payments portfolios with a focus on Member Payments. These products facilitate $117B in disbursements for over 600 payers per year, and handle $52B in patient A/R.+ Managed user interaction layers, data visualization, reporting, insights, and machine learning capabilities within the platform. Focused on building to scale through APIs.+ Championed Design Thinking and customer-centric values to develop and maintain product roadmap, formulate requirements, and execute business and technical product strategy.+ Leveraged data science algorithms to maximize customer ROI, drive network transaction velocity, and improve trust.+ Built connections between Sales, Marketing, Product Strategy, and Executive Leadership to recruit customers and channel partners/re-sellers as Strategic Development Partners.

Independent, boutique consulting group that helps clients unleash innovation.+ Consulted with private, public, and non-profit organizations to design, document, and deliver business systems that enhance innovation, efficiency, and productivity.+ Customized technology applications clustered around Microsoft SharePoint to elevate collaboration and process standardization.+ Project highlight: partnered with iRobot's HR department to transition paper-based workflows to an auditable cloud-based solution, reducing operational inefficiencies by 60%.

Austin, Texas, Us

Health Sciences Global Business Unit Oracle Health Sciences helps pharmaceutical, biotechnology, and medical device companies—as well as integrated delivery networks and healthcare organizations—discover, develop, and market innovative products and services that prevent and cure disease, enhance quality of life, and meet shareholder expectations.+ Acted as Business Unit Chief of Staff, driving operational management for Oracle's 1,700 employee Health Sciences Global Business Unit.+ Supported metrics-based decision making and business transparency by facilitating Quarterly Business Reviews and Balanced Scorecards.+ Responsible for composition and content strategy of internal executive communications, including announcements, a monthly InFocus newsletter, and strategy updates. Coordinate slide deck and technical delivery for virtual, quarterly All Hands meetings.+ Owned ‘Health Sciences Central,’ the content management and collaboration system for the business unit, which runs as the primary business tool for push/pull internal communications.+ Recognized with HSGBU Top Contributor Award for Q3 – FY2011, and Q1 – FY2013.

Waltham, Ma, Us

Publicly traded, global software development company providing an integrated suite of data management solutions in support of clinical trials, drug safety, and the pharmaceutical development lifecycle. Acquired by Oracle in the fall of 2010.+ Analyzed annual review process and deployed a revamped Performance Appraisal System to automate data collection across the international workforce and simplify data management. Drill-down capability and real-time visibility of workforce performance for management team.+ Automated the collection, workflow, and approval of global department forms to meet regulatory and data privacy requirements via branded ‘HR eForms’ solution. Transitioned from paper copy to electronic storage for 5k forms during the first 6 months.+ Expanded human capital management and succession planning visibility by implementing interactive org charts to complement the Human Resources Information System (HRIS).

Waltham, Ma, Us

Publicly traded, global software development company providing an integrated suite of data management solutions in support of clinical trials, drug safety, and the pharmaceutical development lifecycle. Acquired by Oracle in the fall of 2010.+ Designed the Performance Coaching Program to give employees opportunities to discover strengths (MBTI, Gallup’s StrengthsFinder 2.0), explore role-fit, have engaged career development conversations, train for succession planning, and receive integrated feedback.+ Acted as Performance Coach for 93 members of global business unit, including international employees.+ Produced a “Performance Portal” intranet site for sharing tips, individual and team performance dashboards displaying KPIs, training materials, case studies, videos, discussion boards, employee-led-feedback tools, and collaboration workspaces for marketing best business practices.

Start-up software development company providing interactive response technology in support of clinical trials and the pharmaceutical development lifecycle. Acquired by Phase Forward in the fall of 2008.+ Collaborated with clients to deploy highly-regulated IRT systems for optimal functionality, including consultation regarding investigational product supply algorithms, complex randomization schemes, study schedules, and drug dispensation, for over 30 Phase II and III clinical trials.+ Led clients and cross-functional project teams through the Software Development Life Cycle to deliver interactive software systems within industry-leading timelines.

Modern dog boutique in the historic Chestnut Hill neighborhood of Philadelphia, offering a wide variety of dog services, including do-it-yourself dog washing stations, show-quality grooming, reliable dog walking, and a selection of organic retail products.+ Applied entrepreneurial spirit, and college savings, to open a neighborhood dog-centric services company; success measured by loyal customer base, consistent revenue growth, and profitable sale of company.+ Molded business model by developing brand image, marketing plan, and customer service philosophy. Accountable for day-to-day operations, including accounting and financial management, customer experience, employee engagement, supply management, and purchasing.+ Cultivated relationships with employees, vendors, and clients to build a best-in-breed business.

Award winning, paperless medical clinic in suburban Philadelphia, providing comprehensive outpatient care for patients with complicated and non-healing wounds.+ Centralized the clinic's focus on researching, documenting, publishing, and maintaining quality of care standards for the management of chronic wounds. Published national standard in academic journal.+ Implemented the clinic’s strategic use of an electronic medical record to maximize surgical scheduling efficiency by 34%.+ Authored computer-administered patient questionnaires to collect data on compliance and health-related quality of life (HRQoL) in order to integrate quality measurement into clinical practice.

Ba, English, Senior Fellow

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