Kelsey Sikes Email & Phone Number

- Curated wardrobe collections according to customers style and preferences resulting in sales metrics and customer satisfaction score above program average. - Communicated with customers via chat platform providing a personalized experience and offering expert style advice. - Participated in multiple program and feature launches, adapting to change and problem solving to improve the customer experience.

Managed all incoming and outgoing customer communications, prioritized heavy task load showing.Utilized online price comparison platform as a digital shopper to place orders for customers ensuring best price and order accuracy. Communicated with brand partners to resolve customer order issues.

Dallas/Fort Worth Area

Led teams of up to 20 individuals, identifying and interviewing new hire candidates, coaching and developing team members, launching welcome program acclimatizing new hires to the company, and initiating team morale and employee engagement program.

Dallas/Fort Worth Area

Established and cultivated strong customer relationships, advising and styling with brand expertise and facilitating effective communications to deliver quota surpassing sales month over month.

Indianapolis, Indiana Area

Processed incoming and outgoing shipments of costumes and supplies Scheduled meetings and appointments with accuracy Completed weekly shop schedules and production dry cleaning calendars Supported costuming team and manager by working efficiently Constructed and altered costumes

Miami/Fort Lauderdale Area

Fit and tailored costumes during installment of productions on cruise shipsComplete all costume refurbishments with pressured time and resource limitationsPhotographed all costumes and generated detailed costume plots

Greater Memphis Area

- Constructed costumes for main stage productions under pressured time restraints - Worked as Assistant Stylist for second stage productions creating looks to bring characters to life - Assisted with the pulling of costumes, shoes, and accessories for productions- Altered and repaired garments throughout the run of shows to retain costume quality- Organized Costume and Accessory stock to ensure ease of access- Received Costume Shop Award for outstanding construction and organization skills

Columbus, In

-Displayed four design projects that were chosen to be in “Vintage is the New Black” exhibit-Collaborated with a team to produce conceptual and innovative projects -Conducted photo shoots, constructed historic garments, and illustrated to transform projects

Bloomington, Indiana Area

- Styled costumes to ensure character credibility while including personal style details - Managed budget to ensure all costumes were completed without overspending - Enthusiastically consulted cast members about wardrobe needs to provide comfort and safety- Established scheduling techniques to complete project on a fast paced production timeline

- Designed a look to be constructed using 95% discarded materials to support sustainability- Constructed a conceptualized look using unconventional materials to submit by contest deadline- Competed with my design and was chosen by Trashion Show Committee to be included in 2014 show- Fit constructed design to model chosen by Trashion Show Committee