Kelsi Stephenson, Cprp Email & Phone Number

Wheeling, Illinois, United States

Wheeling, Illinois, United States

Greater Chicago Area

Wheeling, Il

*Market, sell, and coordinate event space*Assist in administering Chevy Chase Country Club social media marketing and advertising*Produce new clients for the sale of all Chevy Chase Country Club event spaces*Maintain relationships with existing clients*Establish and improve the reputation of Chevy Chase Country Club*Respond promptly to all inquiries.*Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources*Handle customer inquiries and functions as the point-of-contact for all event details*Propose timely quotes for all event queries*Builds and maintains working relationships with internal and external partners*Schedule showings, tours, plannings, and check–ins with potential clients*Compose, publish, and distribute Banquet Event Order (BEO) to all department heads and personnel who are involved in servicing banquets function

Lincolnshire, Illinois, United States

* Deliver exceptional customer service that ensures sales and high levels of customer satisfaction* Greet and establish rapport with customers, proactively engaging them in conversations about products, services and promotions to determine their needs and recommend the right products.* Ensure all customer transactions are processed accurately and in a timely manner.* Share knowledge and enthusiasm about all products, services, and promotions, providing a personalized experience to multiple customers at the same time* Respond to customer’s concerns and questions* Drive customer loyalty through successful selling of Memberships, gift cards, Kid’s Club and other sales initiatives* Communicate specific product needs to managers to ensure the store is stocked appropriately with in-demand titles and customer requests* Recover the selling floor during each shift by, gathering and restocking items, straightening bookcases, maintaining tables in the Café, maintaining restroom cleanliness, and performing other store housekeeping tasks* Support and promote business development sales and in-store events* Assist in any area of the store as needed* Adhere to all inventory and loss prevention standards* Help orient new booksellers, ensuring a smooth acclimation to the store

Lincolnshire, Illinois, United States

*Maximized guest service and satisfaction by ensuring that restaurant’s standards are confirmed at all times. *Utilized strong bar and food menu knowledge to sell to guests, answer questions, and create a relaxed atmosphere.*Operated efficiently in a fast-paced environment. *Three time Employee of the Month award recipient*Became tasked with training new servers and ensuring standards were met

Bachelor Of Business Administration

Associate Of Arts And Sciences - Aas, Marketing

Associate Of Arts (A.A.), Creative Graphic Design

Certificates in Creative Graphic Design and Digital Photography

History