Kelsie Stampley Email & Phone Number

Salt Lake City, Utah, United States

Communicated professionally with customers about their orders via phone.Personalized interactions with consumers while helping with requests and problems brought to us.Worked as the first point-of-contact during peak season and high-volume hours.Upheld company standards while ensuring customers’ requests were answered.Resolve customer complaints and disputes then following up to ensure customer satisfaction

Chattahoochee County, Georgia, United States

Followed up with insured individuals regarding premium and deductible payments.Deescalated situations while empathizing with customers to develop plan of action for them.Synthesized data into comprehensive quarterly reports for management.Personalized calls while evaluating evidence to help create positive outcomes for clients.Worked as a team to follow up on potentially fraudulent claims initiated.

Atlanta, Georgia, United States

Lead a 40-member waitstaff, while scheduling and training new servers.Greeted customers while inserting their information into our waitlist tablet.Collaborated with bartender and hostess to ensure guests received quick service.Answered phone calls for customers inquiring information about large parties.Managed closing procedure during the weekends to ensure tips were distributed properly.

Fayetteville, Georgia, United States

Memorized company’s wine stock and recommended the appropriate pairings to guests.Maintained a courteous attitude while ensuring guests enjoyed their experience.Managed large parties of 30 or more and provide quality service.Surpassed sales by up-selling and catering to patrons tastes and preferences.

Baton Rouge, Louisiana, United States

Oversee front of house team members and facilitate daily operations for smooth service.Developed and implemented new marketing strategies for promotional items.Properly calculate drawers and inventory at the end of each shift.Maintained and operated machines to ensure cleanliness and effectiveness.