Kelsie Grillo, Pmp Email & Phone Number

Lenexa, KS, US

Overland Park, KS

• Created hundreds of project cost estimations for quotations and sales orders for airports all over the world.
• Worked with cross-functional teams that consisted of engineers, manufacturing, program managers, marketers, quality managers to when preparing proposals to ensure projects were completed and submitted by the defined.
• Led pricing meeting with senior executives and made recommendations to drive financial improvements based on competitive analysis to finalize projects.

• Adheres to budget requirements and actively participates in financial meetings to discuss department goals.
• Maintains, implements and modifies efficient and effective department processes, policies and procedures to improve our quality of customer service.
• Facilitates front desk training for new hires, schedule and plan events, and execute staff recognition for 100+ employees.
• Updates financial reports to track trends in volume of staff transactions, revenue forecasting, and online registration.
• Ensures customer service standards are exceeded and prompt follow-through is provided on customer correspondence.
• Completes all front desk cash outs daily, records variances, and informs staff of corrections for training and support purposes.

• Managed and trained a staff of 8 locker room staff members to ensure the locker room was always show ready.
• Acted as the main point of contact for 276 women’s players, massage therapists, physical therapists, psychologist and seamstress throughout the tournament.
• Communicated with senior management and top executives to quickly resolve high profile player issues.

Greater New York City Area

- Drive the full sales cycle to attain new business: make introductory calls, assess business goals through qualifying, work with business owners in Yelp’s platform and advertising packages, and close deals- Manage a portfolio of over 500 accounts, as well as making a large volume of calls- Develop and present presentations to business owners to show value.

Kansas City, Missouri Area

- Troubleshoot and engage necessary resources to solve system errors for hundreds of clients a month- Train new associates with the most efficient procedures to complete calls in a timely manner- Attended a hospital conversion in London, Ontario in Feb. 2014 to assure an easy transition between the implementation of a new software system

Orlando, Florida Area

- Serve as a primary contact for hundreds of front line sales representatives in the Central Florida tourist market- Maintain point-of-purchase displays at 61 hotels and retail locations- Partner with Guest service companies to facilitate increased sales of multi-day theme park tickets

Orlando, Florida Area

- Went above and beyond to create positive image and energy to exceed guest expectations- Efficiently provided guests with accurate directions and information relating to the four major Disney theme parks- Stocked three different retail locations and made sure the stores were show ready at all times

Lawrence, Kansas Area

- Regularly used social media such as LinkedIn to increase Executive Membership in CEN- Designed meeting itineraries for hundreds of top executives to maximize take-away value- Scheduled and rescheduled phone interviews for the Vice President of Operations- Used Excel, Access and Word daily to successfully complete all company projects

Bs, Marketing And International Business

Activities and Societies: Alpha Gamma Delta, Delta Sigma Pi • Scholarships: Plummer Innes and Adrian W. Wallace • Global Awareness Program.

Bachelor Of Science (Bs), Marketing