Kelsi Naylor

Kelsi Naylor Email and Phone Number

Customer Success Specialist | Former Teacher | Driver of results at SAAS startup @ CaptureNow
Kelsi Naylor's Location
Flowery Branch, Georgia, United States, United States
About Kelsi Naylor

I am passionate about promoting growth in my surroundings. In business, I trace this to the job I held during college where I was hired as a visual manager in a retail store. At first, I was mostly interested in the creativity I would get to express through my displays, but I quickly began to thrive in driving changes that positively impacted our store’s sales goals and KPIs. While I loved that position, upon graduating with a degree in education, I accepted my first position as a teacher. There, I had a similar experience in seeing educational metrics highlight growth in my students through instruction and growth in my fellow colleagues through leadership roles I held. Most significantly, I drove the integration of technology in my districts’ classrooms to better solve barriers that I knew other teachers faced and promote even more success among our students. After 6 years in the classroom, I was ready to pursue a new chapter but wanted to do so by returning to the world of retail management. Combining a love of the outdoors and an aptitude for improving processes, I took a position at REI as an Operations Manager. During my time there, I was recognized for my effective leadership skills and modeling of good customer relationships. In addition to managing operations, I was also asked to lead the customer service department where I played a significant role in driving our main KPI, which was membership sales. I enjoyed my time in outdoor industry retail, but I wanted to use my skill set to impact a larger audience than a single store and its customer base. I loved my previous work in education integrating technology to improve classrooms, and I decided I wanted to combine that with my knack for driving business results. This led to me accepting a position at a small SAAS startup focusing on improving law firm intake practices through the integration of AI.I continually want to play a role integrating new technology into solving the barriers that companies face. I use my desire to promote growth to play an effective role in onboarding processes, sales, and maintaining client relationships.

Kelsi Naylor's Current Company Details
CaptureNow

Capturenow

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Customer Success Specialist | Former Teacher | Driver of results at SAAS startup
Kelsi Naylor Work Experience Details
  • Capturenow
    Customer Success Specialist
    Capturenow Oct 2022 - Present
  • Rei
    Operations Lead
    Rei
  • Sinagua Middle School
    Mathematics Teacher
    Sinagua Middle School Aug 2017 - Jun 2021
    Flagstaff, Arizona, United States
  • West Hall Middle School
    Mathematics Teacher
    West Hall Middle School Aug 2015 - May 2017
    Oakwood, Georgia, United States
  • Levi Strauss & Co.
    Visual Manager
    Levi Strauss & Co. May 2013 - Sep 2014
    Commerce, Georgia, United States

Kelsi Naylor Education Details

Frequently Asked Questions about Kelsi Naylor

What company does Kelsi Naylor work for?

Kelsi Naylor works for Capturenow

What is Kelsi Naylor's role at the current company?

Kelsi Naylor's current role is Customer Success Specialist | Former Teacher | Driver of results at SAAS startup.

What schools did Kelsi Naylor attend?

Kelsi Naylor attended The University Of Georgia.

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