Kelsy Hill Email and Phone Number
Kelsy Hill work email
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Kelsy Hill personal email
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Kelsy Hill is a Project Manager, Merchandising Operations at SEPHORA. She possess expertise in millenium, apparel merchandising, customer service, customer sales, microsoft office and 1 more skills. Colleagues describe her as "Kelsy is an exceptional talent. We worked together to implement a new, company-wide mobile coaching program, as well as a new group coaching program. I was always amazed by both the speed and quality of her work. She is pro-active, takes initiative, and is great to work with." and "Kelsy was a perfect fit for our group and for the role. She took over coverage of projects, scheduling, systems, and processes for our CareerLab team. It was a seamless hand off to her. Kelsy is professional, brings a positive attitude, and is quick to understand what is needed. I know that Kelsy loved the mission of the CareerLab and giving the best customer service to our employees. Kelsy was a great member of our team."
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Project Manager, Merchandising OperationsSephoraCalifornia, United States
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Learning And Development Program And Communications SpecialistUdemy Sep 2022 - Apr 2024San Francisco, Ca, Us
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Learning SpecialistRakuten Americas Sep 2021 - Aug 2022San Mateo, California, Us -
Associate Operations Partner, People & Organizational GrowthGenentech Aug 2019 - Nov 2021South San Francisco, California, Us• Piloted two programs around resiliency to support changes within the organization.• Involved in redesign, implementation, and leading operations for Mastering Front Line Leadership program. Vendor management with a contract value up to $100k. • Supported (pre-pandemic) planning and operations for Leading in a Global Enterprise, a cross-functional residential program for nominated D2-3 senior leaders across North America• Execution of programs and curricula in partnership with the Chief Diversity Office• Project Lead and Coordination Rotation for multiple Mental Health Initiatives at 30% capacity• Involved with early implementation of new CareerLab scheduling platform• Completed Co-Active Fundamentals course through Transformation Multipliers program -
Interim Careerlab Manager - Rotation, People & Organizational GrowthGenentech Feb 2020 - Jul 2020South San Francisco, California, Us• Selected by management for a 6-month rotation as CareerLab Manager at 100%, supporting 15 consultants• Oversaw appointment utilization• Supported planning, management and operations for 15 LearningLab Webinars.• Pivoted program and managed communications as we transitioned to fully remote
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Contract Training Program Coordinator For Genentech, People & Organizational GrowthPro Unlimited Feb 2019 - Aug 2019San Francisco, Ca, Us• Manage 15 CareerLab consultants’ schedule while maintaining a 12 hour turnaround time• Oversee appointment utilization and scheduling • Execute set up and take down production of Corporate New Hire Orientation, supporting 20-65 employees weekly and acting as a point of contact for our facilitators, security, and IT• Represented People & Organization at BioOncology Expo in Las Vegas supporting ~1200+ attendees• Represented People & Organization and Co-Facilitated at Careerlab Expo in Portland office• Executed operations for Learning & Development instructor led trainings and webinars• Supported enrollment and survey feedback for BetterUp Coaching Program• Piloted and managed day to day operations for BetterUp Group Coaching -
Customer Care Team LeadTobi Sep 2018 - Feb 2019South San Francisco, Ca, Us• Supported implementation of The Offshore Concept partnership, an outsourced customer service team in the Philippines -- trained a global team of 5 and created a user guide on the Customer Relationship Management system• Maintained a 1 hour response time via Zendesk, as well decreased the response time via social media by 50% as volume increased • Decreased response time by 45% once the representatives in the Philippines were fully trained. • Conducted competitor analysis and worked closely with the marketing team to create improvements to the website and social media platforms• Supported weekly quality cycle check ins for team• Managed Better Business Bureau inquiries -
Junior StylistTobi Aug 2017 - Oct 2018South San Francisco, Ca, Us
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Production AssistantTobi Aug 2016 - Aug 2017South San Francisco, Ca, Us
Kelsy Hill Skills
Kelsy Hill Education Details
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San Francisco State UniversityApparel Merchandising
Frequently Asked Questions about Kelsy Hill
What company does Kelsy Hill work for?
Kelsy Hill works for Sephora
What is Kelsy Hill's role at the current company?
Kelsy Hill's current role is Project Manager, Merchandising Operations.
What is Kelsy Hill's email address?
Kelsy Hill's email address is ke****@****nvy.com
What schools did Kelsy Hill attend?
Kelsy Hill attended San Francisco State University.
What skills is Kelsy Hill known for?
Kelsy Hill has skills like Millenium, Apparel Merchandising, Customer Service, Customer Sales, Microsoft Office, Communication.
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