Keltin Bodell Email & Phone Number

Clinton, Pa, Us

-Conduct comprehensive vulnerability assessments of databases using TrustWave software-Collaborate with clients and stakeholders to ensure ATO compliance-Analyze and interpret results of vulnerability scans and provide recommendations for remediation-Participate in the development of security strategies and protocols-Stay up-to-date with emerging security threats and trends

United States

-Enterprise level monitoring via Splunk for production incidents -Identification of issues and potential problems via report trending and analysis.-Conducting root cause analysis for production issues relating to an outage.-Identification and resolution of gaps in reporting for production issues. -Performing routine technical tasks and maintenance activities across Operations Center environment.-Assist with incident response, triaging high priority issues to subject matter… Show more -Enterprise level monitoring via Splunk for production incidents -Identification of issues and potential problems via report trending and analysis.-Conducting root cause analysis for production issues relating to an outage.-Identification and resolution of gaps in reporting for production issues. -Performing routine technical tasks and maintenance activities across Operations Center environment.-Assist with incident response, triaging high priority issues to subject matter experts and providing updates as necessary via JIRA. Show less

Chattanooga, Tennessee, United States

-Manage and respond to operational help desk tickets to include but not limited to Windows errors, SQL debugging, hardware malfunctions, and Microsoft Access query requests for an entire operations area. -Maintain constant communication and coordination with outside vendors to ensure automations are performing as designed. -Designed and produced Microsoft Access VBA/SQL to automate scheduled reporting processes saving hundreds of billable hours. -Participated and logged reporting… Show more -Manage and respond to operational help desk tickets to include but not limited to Windows errors, SQL debugging, hardware malfunctions, and Microsoft Access query requests for an entire operations area. -Maintain constant communication and coordination with outside vendors to ensure automations are performing as designed. -Designed and produced Microsoft Access VBA/SQL to automate scheduled reporting processes saving hundreds of billable hours. -Participated and logged reporting for UAT involving BCBS Association software updates, yearly automating flows, and vendor compatability with upgraded versions of Windows and Facets claim processing. -Developed and maintained Access databases and queries for cost savings analysis for multiple lines of business. -Participated in the entire life cycle of multiple projects including Business Requirement gathering , design and development of Microsoft Access/Vendor solutions, UAT, ROI and evaluation of final products. -Worked with outside vendors to completely automate entire Facets claim functions, resulting in ROI of over 3.4 FTEs. Show less

Chattanooga, Tennessee Area

-Provide training and coaching to further enhance skills and knowledge of Research Associates Conduct desk audits using internal reporting software as well as investigating high profile HIPAA violations.-Help to maintain productivity and quality measures for a team of over 15 employees.-Assign, and distribute daily, special projects and typical work relating to research of medical claims issues.-Use Access querying to develop and deliver reports to upper management based on my team… Show more -Provide training and coaching to further enhance skills and knowledge of Research Associates Conduct desk audits using internal reporting software as well as investigating high profile HIPAA violations.-Help to maintain productivity and quality measures for a team of over 15 employees.-Assign, and distribute daily, special projects and typical work relating to research of medical claims issues.-Use Access querying to develop and deliver reports to upper management based on my team performance.-System troubleshooting at team level to prevent stop-work events.-Provide automation flows input as cost saving measures. Show less

Chattanooga, Tennessee, United States

-Assisted with the processing, adjusting, and troubleshooting of medical claims. Collected data and assisted with interdepartmental special projects.-Coached new hires to further enhance their skills.-Far exceeded quality and productivity goals for time in department by over 25%.

Chattanooga, Tennessee, United States

-Assisted providers with filing, troubleshooting, and reprocessing of medical claims for both Blue Cross Blue Shield of Tennessee members, and members of other Blue plans.-Scored in top 10% of employees in successful resolution of medical claims issues and productivity. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Bachelor'S Degree, Cybersecurity And Information Assurance

Bachelor'S Degree, Political Science And Government

Activities and Societies: Residence Hall Association Student Government Association Tennessee Intercollegiate State Legislature Tennessee.