• Oversee business projects and ensure that they are completed in a fiscally responsible way • Provide analysis and administrative support to Redpoint Global Services staff with a focus on customer success• Served as the Global Services liaison and expert on Sage Intacct™, to include user administration and reporting on project financials• Track external contractors used for Global Services including start and end dates, contract status, and rates and facilitate contractor onboarding at the company• Develop and standardize client facing project budget reporting• Standardized time and materials, fixed bid, and retainer tracking and reporting• Provide regular reporting metrics for status reporting to Customer Success team• Participated in monthly financial performance reviews with the Finance team• Maintain and develop document template library consistent with company standards and branding requirements• Support Director, Cloud Operations by producing monthly hosting reports and reconciling estimates versus actuals• Provide recommendations on process development to improve efficiency and quality through process standardization across the team• Support Redpoint certification program by working with the partner success and training teams• Created quarterly PowerPoint presentations showing the overall chargeability and utilization of the Global Services Team

• Provide financial support to client service teams and monitor client budgets on a project basis• Responsible for maintaining various financial trackers (revenue, billing, etc) • Partner closely inter-departmentally to ensure proper and accurate recording and reporting of financial and accounting transactions• Proactively document, follow up on, and close out in a timely fashion any revenue, budgeting, billing, invoicing, or payment issues that pertain to Client(s)• Monitor jobs and estimates and to ensure accuracy• Monitor project activity to ensure job codes are opened/maintained/closed accurately and in a timely manner in accordance with the SOW in coordination with client service team and biller• Partner with client service teams to ensure monthly financial schedule is followed, including but not limited to WIP management, billing, % effort complete• Oversee billing process to ensure timely and accurate invoicing• Act as Liaison between the client service teams and various departments on financial matters

• Administered monthly billing cycle processes for multiple currencies and entities, both domestic and foreign (EMEA and APAC)• Liaising relationships with Client Services and Business Development to be proactive in establishing billing procedures for new products• Analysis of disputes; verify statements and reports for accuracy and investigate discrepancies when identified. Take action to correct identified discrepancies.• Develop business procedures for new billing opportunities and keep in alignment with financial goals within the business• Work with Brazilian accounting firm to reassure company complies with Brazilian tax laws• Pulling and analyzing IAS User Interface and social data (Facebook, YouTube, Spotify, Twitter) to generate monthly invoices using excel pivots and V-lookups• Streamlined production of monthly billing reports by reducing dependency on external teams and improved DSO (Day Sales Outstanding) from 90 days to 30• Assist in gathering information for annual audit

• Oversee billing process and work with others to resolve issues.• Create and process documentation related to billing.• Ensure accuracy and completeness of billing information.• Collaborate with finance and sales professionals to maintain accounts receivable• Coordinate accounts and backup documentation

• Responsible for ensuring that invoicing coordinates with balance sheet reports. • Handling discrepancies from invoices and working with accounting department to resolve them.• Ensure correct approval, sorting, coding and matching of invoices/receipts• Liaising with internal and external clients to make sure that the billing is set up correctly for them. • Tracking, processing, and reconciling payments and expenditures, including payroll, purchase orders, invoices, statements, checks, refund requisitions in compliance with financial policies and procedures• Regularly tabulate data and compile necessary reports