Kelvin Thomas Email & Phone Number

West Kelowna, British Columbia, Canada

Kelowna, Bc

Collaborated and engaged a team of assistant managers, department supervisors and unionized colleagues to manage the day to day operations of a high sales volume Superstore. Successfully delivered consistent sales floor execution focused on daily in stock availability, fresh perishable food offering and customer-first mindset resulting in revenue growth.As workplace culture is very important to me. I improved employee engagement through consistent leadership, open communication, team meetings, team huddles and employee events.

Western Canada, Ontario And Quebec Region. Worked Remotely From West Kelowna, Bc

Motivated and coached a team of specialists to work with the Real Canadian Superstore / Maxi leadership and store management teams. Developed and executed many initiatives resulting in strong leadership effectiveness, employee engagement, customer loyalty, improved financial metrics with full P&L accountability.Supported Specialists to ensure successful execution of merchandising programs through store visits and market tours. Developed new general merchandise merchandising strategies based on market research resulting in increased sales and improved customer shopping experience. Collaborated with project managers, category managers, specialists, marketing teams and vendors to successfully implement new merchandising initiatives throughout 140 stores.

Western Canada Region. Worked Remotely From West Kelowna, Bc

Directed and supported a team of specialists to work with the Real Canadian Superstore leadership and store management teams. Collaborated with all levels of store management through store visits, market tours and team meetings.Coached, mentored and developed Operational Talent, moving team members to specific business initiatives resulting in increased responsibility, accountability and development. Developed and executed numerous initiatives focused on driving the overall business results ( P&L ). Focused on an enhanced customer shopping experience by improving sales floor execution in core categories resulting in increased sales, improved EBIT, gross profit and shrink.

Brampton, Ontario

Directed a team of Category Managers to build all customer-facing programs with National P&L accountability collaborating with all Loblaw retail banners. Negotiated contracts with key national vendors ( Hallmark, Osram Sylvania, 3M, Crayola, Sanford ) to ensure that Loblaw was competitive in the Canadian Market. Developed and led category teams on buying trips throughout North America and Asia working with suppliers to deliver programs to all retail stores.Collaborated with Category Managers and Vendors to optimize product assortment focused on customer needs, market trends and sales. Developed go to market strategies through flyers, planogram execution, merchandising displays and in store marketing materials.

Calgary, Alberta

Led a team of Category Managers to build all programs for the Real Canadian Superstore, Extra Foods and Real Canadian Wholesale Clubs with P&L accountability. Collaborated with category managers to build purchasing budgets, develop assortment and execute merchandising plans. Critical inventory management for perishable business balancing sales, inventory and shrink. Negotiated contracts with key national vendors to ensure that Loblaw was competitive in the Canadian Market.

Bc Region