With a robust background in quality assurance and project management, I bring a wealth of experience in driving operational excellence across diverse industries such as insurance, healthcare, and e-commerce. My journey began as a QA Analyst, where I honed my skills in backend database testing, test script development, and cross-functional collaboration. Over the years, I evolved into a Project Manager/Scrum Master role, overseeing the seamless delivery of software solutions in Agile and waterfall environments.My expertise lies in gathering requirements, developing test cases, and creating test plans to ensure data integrity and system reliability. I thrive in collaborative environments, adept at working with distributed teams across various time zones and organizations. My technical proficiencies include SQL, XML, JIRA, Confluence, and more, empowering me to navigate complex projects with ease.Now, I am poised to embark on a new journey, leveraging my transferable skills to transition into roles such as data entry, QA, claims examiner, or underwriter. With a strong foundation in risk analysis, problem-solving, and leadership, I am ready to contribute to driving operational efficiency and mitigating risks in new domains.Driven by a passion for continuous learning, I recently obtained certifications in Salesforce Essentials, non-technical skills of effective data scientist training, and Python for non-programmers. These credentials underscore my commitment to staying updated with the latest industry trends and technologies.If you're seeking a dedicated professional with a proven track record of delivering results and driving innovation, let's connect to explore how my expertise can contribute to your team's continued success.