Kelvin Barsness Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas

Warranty Service Representative

San Antonio, Texas Area

• Responsible for company P&L and proficient day-to-day enterprise task management and providing profitable IT implementation with direct supervision of no more than 10 employees:
• Developed the system requirements, contracted 3rd party developer, performed User Acceptance Testing (UAT), and deployed Task Force Scheduling Software desktop and phone app which yielded a $23.5K Labor-cost savings.
• Performed corporate network system review with AT&T and Right Networks Cloud Solutions which yielded and improved user efficiency through higher response rate, system reliability, and redundancy to minimize impact of a.
• Regularly meet with executives and end-users to define business, financial, and operation requirements to identify and resolve system issues, which have yielded an efficiency gain up to 25% in customer lead-time.
• Perform continuous and comprehensive Agile reporting to maintain trust and transparency with invested stakeholders and involved parties to increase positive public relations which allowed us to maintain our 97% Account.
• Analyzed the effectiveness of existing network systems and developed strategies for improvement to aid in efficient workload execution which resulted in a $27K expense reduction

San Antonio, Texas Area

• Responsibility overseeing all administrative functions and analyzing enterprise proficiency:
• Create and analyze P&L systems models, specifications, and diagrams to provide specific insight of business advancement to organize and implement efficiency guidelines
• Coordinate and perform in-depth network system tests, including end-user reviews to improve business accountant efficiency by 10%
• Partnered with developers to automate manual processes, saving time and money while minimizing errors
• Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies for long and short term project execution
• Specified and managed the procurement for community contracting yielding 9% revenue growth

San Antonio, Texas Area

• Responsibility overseeing job site functions as well as monitor and maintain the computer systems and network:
• Install and configure computer software and hardware operating systems and applications to maximize day-to-day tasks, generating up to 20% efficiency gains
• Preparing in depth compliant process documentation structure and processes to enhance client relations and communication
• Assessing and minimizing risk while coordinating and supervising team leaders on–site to regulate quality control and maximize customer retention rate
• Liaising with the clients, construction representatives, and members of the public to maintain and polish community based opinion and reviews
• Supervising the direction of several projects ensuring client specifications and requirements are met, reviewing progress, and liaising with procurement surveyors to regulate cost/benefit ratios.

Bachelor Of Arts (B.A.), Communication Design

Master Of Business Administration - Mba, Information Technology, 3.8