Kelvin Chew Email and Phone Number

Collaborating with Product team and Business Directors on range planning, providing advice on SKU andbudget roll-ups. Assessing industry and regulatory requirements and their effects on the operating model. Synthesizing data into relevant market insights or reports that will support category and sourcing strategy development.Maintaining business standards through healthy inventory levels and controlling client inventory guarantees proximity to forecasted replenishment. Managing… Show more Collaborating with Product team and Business Directors on range planning, providing advice on SKU andbudget roll-ups. Assessing industry and regulatory requirements and their effects on the operating model. Synthesizing data into relevant market insights or reports that will support category and sourcing strategy development.Maintaining business standards through healthy inventory levels and controlling client inventory guarantees proximity to forecasted replenishment. Managing product life cycle from initial product launch to product decommissioning. Establishing a go-to-market plan and analyzing market trends to guarantee that inventory is ordered appropriately. Show less

As a Product Planner at SYNNEX (Apple, JAMF, BEATS, SAMSUNG and AVER). I liaise and work in close collaboration with product managers to meet and exceed performance targets and internal revenue KPI. Cooperate with vendors by providing exceptional support on new product launch; focusing and prioritizing customers’ needs and demands. I streamline operations by controlling stock levels across four warehouses aligning with market demand and vendor supply in a timely and efficient manner. I develop… Show more As a Product Planner at SYNNEX (Apple, JAMF, BEATS, SAMSUNG and AVER). I liaise and work in close collaboration with product managers to meet and exceed performance targets and internal revenue KPI. Cooperate with vendors by providing exceptional support on new product launch; focusing and prioritizing customers’ needs and demands. I streamline operations by controlling stock levels across four warehouses aligning with market demand and vendor supply in a timely and efficient manner. I develop and maintain strong relationships with resellers and vendors for smooth functioning of operations.The following are highlights of the value I brought to Institute for SYNNEX:☛ Triggered revenue growth over (specify the currency sign) 80M by working with vendor and reseller partners for forecasting and catch up during educational season (September to February).☛ Fostered lucrative relationships with multinational vendors (APPLE, AVER, BEATS, and UBTECH) by managing purchase orders with internal OTB.☛ Improved financial performance of organization and accelerated YoY growth in CTO orders by creating internal custom to order tools for resellers. Show less

Throughout my career as Merchant Research Analyst, I provided phenomenal services to customers by resolving payment related queries and prioritized customer satisfaction, while maintaining high individual and team KPI’s. I offered professional assistance to merchants in analyzing cause of missing payments by developing a trust-worthy environment. I delivered training to new employees on outbound calls for ANZ market to increase workflow efficiency. I performed outbound calls to… Show more Throughout my career as Merchant Research Analyst, I provided phenomenal services to customers by resolving payment related queries and prioritized customer satisfaction, while maintaining high individual and team KPI’s. I offered professional assistance to merchants in analyzing cause of missing payments by developing a trust-worthy environment. I delivered training to new employees on outbound calls for ANZ market to increase workflow efficiency. I performed outbound calls to Australia, New Zealand, and Singapore merchants and assisted Hong Kong merchants through outbound calling in a team-guided role.The following are highlights of the value I brought to Institute for American Express:☛ Established strong relationships with international merchants by actively following up and managing payment account of merchants across Australia, New Zealand, Hong Kong, and Singapore.☛ Increased organizational productivity and profitability by achieving individual and team targets for four months consecutively. Show less