- Responsible for soliciting all potential outbound group business from Singapore market to Bangkok and Phuket and promoting Thailand as a MICE destination- Handles all group enquiries with minimum 10 guestrooms from all segments (corporate, travel trade, 3rd parties, event companies, PCOs) from Singapore market- Remote sales position based in Singapore responsible for promoting and selling Banyan Tree Bangkok, Banyan Tree Phuket and Angsana Laguna Phuket- Handles all corporate, MICE and travel trade segments with group potential from Singapore market- Takes care of Banyan Tree Bangkok, Banyan Tree Phuket and Angsana Laguna Phuket specifically after restructure and closure of Singapore sales office- Responsible for organising client familiarisation trip to Phuket to showcase properties and increasing awareness- Attends client networking events, luncheons, local tradeshows to promote properties

- Responsible for soliciting all potential inbound transient and group business from local or overseas companies- Handles all group enquiries with minimum 10 guestrooms- Biggest residential group confirmed to date for an airport location: Grundfos Singapore (260 nights, April 2015) - Handles PCO accounts such as Pacific World, The Event Age, The Event Company, Grassroots Asia Pacific, HRG Singapore- Key accounts include Medtronic, Flowserve, L3 Communications, Total Oil, Dairy Farm, Courts Singapore, Western Digital Corporation, all local companies within allocated industries- Takes care of companies from industries such as aviation, consultancy, banks, financial institutions. Accounts include Airbus Group, Boeing, Rolls Royce, Aircraft Support Industries Group, BBA Avation, Citi, JP Morgan, United Technologies Corporation (Pratt & Whitney, Combustor Airmotive Services, Eagle Services Asia, International Aerospace Tubes)- Covered Seletar Aerospace Park- Champion for Singapore Airshow 2016- Takes care of RFPs and locally negotiated rates - Takes care of companies located in the airport and relating to the new Terminal 4/Project Jewel such as Crisplant, Changi Airport Group, Jewel Changi Development, Takenaka Corporation, Smarte Carte Australia, Safegate Singapore - Works closely with regional sales offices and sister properties on sharing information and working with specific target accounts - Knowledge of Cvent, Starcite, Meeting Broker, Delphi, IDEAS and Opera

- Responsible for soliciting all potential inbound MICE business from local or overseas companies, travel agents or PCOs- Handles all catering and group enquiries with or without guestrooms- Handling corporate companies, PCOs and travel agents in Asian markets such as Malaysia, Indonesia, Thailand, India, Japan, Korea and Middle East- Local accounts include all Japanese and local travel agents and PCOs such as Audience Motivation Company, Imagination Singapore, Forde Media, Design & Marketing, Carlson Wagonlit Travel, Grass Roots Asia Pacific, HRG Singapore- Champion for Food & Hotel Asia 2012 for potential inbound business - Champion for Singapore Air Show 2014 for potential inbound business - Liaison officer for the Sri Lankan delegation during the 12th IISS Shangri-La Dialogue Security Summit - Conducts site inspections for potential clients and make sales calls as and when necessary- Knowledge of Cvent, Starcite, Meeting Broker, Delphi, IDEAS and Opera

- Achieved and exceeded transient goal by 18% with US$859,790 revenue for Jun-Dec 2010- Accounts managed: Bayer Healthcare, Leo Pharma, Eastman Chemicals, American International Assurance Co. Ltd, Development Bank of Singapore, Genzyme Singapore Pte Ltd, International SOS, Nanyang Technological University, National University of Singapore, WPP Group and all new business accounts- Achieved Silver and Bronze Certificate in IFH MICE Mystery Call with 95% and 93% score respectively- Assisted the Regional Director and Managers in adhoc administrative duties in addition to current selling role such as lead reports, monthly production report submission to clients, membership enrolments, daily office administrative duties, purchase requests, billing arrangements with Finance, coordination with agencies on event requirements - Coordinate clients events (Starwood Expo, New Account Luncheon/Chinese New Year Luncheon, Starwood Preferred Planner cocktails, Thank You Dinner, Chinese New Year, Mooncake Festival, Christmas etc.) - Organize and accompany client familiarization trips as and when required - Coordinated RFP contracting for International SOS, Government of Singapore (Vital.org), TATA Communications, Wood Mackenzie, SingTel, DBS, Tektronix, Kerry Asia Pacific

- Answer telephone calls, react to emails and assist in enquiries - Assisted 2 Assistant Directors of Sales (Corporate and Travel), 1 Sales Manager and 1 Assistant Sales Manager- Adapted and worked with different managers’ work styles- Job duties include preparing corporate rate letters, proposals, agreements, contracts for companies and travel agents- Nominee for Employee of the Month (December 2007)- Preparing sales kits for managers’ sales calls- Assist with site inspections when managers were unavailable- Covered managers’ duties when they are on leave or on sick leave- Making reservations for clients on behalf of Reservations- Track and prepare sponsorship vouchers (adhoc)- Prepare client’s M&C rewards application with the company’s production to membership office- Submit Special Rate Plan (SRP) forms to Central Reservations Office once hotel is confirmed

- Nominee for Associate of the Month for December 2004- Job duties include checking in/out of guests, handling guest queries, offering information, cashiering duties, answering calls from in-house and city guests, taking room service orders and resolving guest problems and guest relations in Front Office- Rotated through all components of Front Office including Executive Lounge, Concierge, At Your Service, Front Desk and Business Centre- Performed shift duties and irregular working hours