Chief Executive Officer
CurrentYOUKNOW provides marketers, researchers and customer experience professionals with the tools, training and strategic guidance they need to fully understand their consumers, support them effectively, communicate with them efficiently and present them with the right products at the right time because THEY KNOW them better than their competitors.YOUKNOW partners with the best MarTech & Social technology providers in the world to provide our clients with the edge and helping them optimise their social media, customer service and customer experience.We specialise in:- Personalised Customer Engagement, - Deep Social Media Insights, Research & Analytics,- Online Audience Analysis- Social Media Customer Care,- Social Media CRM,- Digital Market Research,- Single Voice of Customer- Single View of CustomerWe are proud partners of Braze, GWI, Brandwatch, Khoros, Hootsuite, Domo, Chattermill and Audiense.Operating primarily across Africa with clients in Southern Africa, East Africa and West Africa.