YOUKNOW provides marketers, researchers and customer experience professionals with the tools, training and strategic guidance they need to fully understand their consumers, support them effectively, communicate with them efficiently and present them with the right products at the right time because THEY KNOW them better than their competitors.YOUKNOW partners with the best MarTech & Social technology providers in the world to provide our clients with the edge and helping them optimise their social media, customer service and customer experience.We specialise in:- Personalised Customer Engagement, - Deep Social Media Insights, Research & Analytics,- Online Audience Analysis- Social Media Customer Care,- Social Media CRM,- Digital Market Research,- Single Voice of Customer- Single View of CustomerWe are proud partners of Braze, GWI, Brandwatch, Khoros, Hootsuite, Domo, Chattermill and Audiense.Operating primarily across Africa with clients in Southern Africa, East Africa and West Africa.

Customer Expectations are at an extreme, all-time high. Companies are striving to take their interactions with their customers, leads and target markets to the next level in a way that only digital technology can make possible.YOUKNOW partners with the best digital & social technology providers in the world to provide our clients with the edge and helping them optimise their social media, customer service and marketing operations.We specialise in:- Deep Social Media Insights, Research & Analytics,- Online Audience Analysis- Social Media Customer Care,- Social Media Campaign Optimization,- Social Media CRM,- Digital Market Research- Journey OrchestrationWe are proud partners of GlobalWebIndex, Brandwatch, Khoros, Hootsuite, Stackla and Domo.Operating primarily across Africa with clients in South Africa, Kenya, Ethiopia, Egypt and Dubai.

Atmosphere Orange specialises in Programmatic Media Buying, mobile advertising and other performance media solutions across Africa.The company's driving force is to ensure that all our clients are able to optimise their digital advertising budgets around very specific performance indicators.Along with the Digital and Business Strategy portfolio, I also headed up the JHB office and co-ordinated business development and operations for our Gauteng clients.Gauteng accounts included Cell C, Investec, DSTV, Wantitall.co.za, Makro, Debonairs & BMW.

I headed up the Online Marketing division for Cell C, which included all aspects of the companies digital marketing efforts, including strategy, social media, website and mobi site management, search, display media, affiliate marketing, lead generation, content marketing and any other digital projects which were required both internally and externally.

I was responsible for running affiliate programs for online merchants in the US and UK, across multiple affiliate networks, shopping comparison sites and search engines.Clients included: MyJewelryBox, BoysStuff, Doghouse, GadgetStuff, CareOneCredit, Computer Associates and more.Duties included liaising with clients, new business development & sales, recruitment of affiliates, affiliate support, launching affiliate programs on networks such as CJ, WebGains, Buy.At, TradeDoubler, LinkShare and many more.

Developed software in C++ for Virtual Reality applications used in the Airforce and Mining industries.

Testing mobile phone games in development.

I was a software engineer, developing and maintaining the billing system for this UK-based mobile retailer.