Marketing Manager - Regional Manager - Operations DirectorManaging B2B portfolios, I oversee the local and regional business operations.My responsibilities includes strategic planning to increase revenue and market share, branding & marketing activities, as well as general management of the business. I joined the company as their regional marketing manager before being promoted to director level. - Manage Spaceweiss Singapore & Malaysia in overseeing business operations, human resource, marketing and sales management. - Oversee distributorships in Singapore & Malaysia- Assisted in the setting up of Spaceweiss China branch in Shenyang. - Master trainer for staff and distributors- Business development & partnerships with ID and architecture firms

Operations & Marketing Manager - Senior Manager - General ManagerSince its incorporation, Living Gaia has grown from a team of 5 staff to over 30, with 2 showrooms strategically located in the east and west area of Singapore. The company generates over 5 million in revenue annually.As part of the pioneer management team for a new business, I spearheaded the marketing strategy in building up the brand, elevating the company's brand recognition & status within the first year of launch. I handled all marketing aspects including traditional/digital media, social media, leads generation, market research, website management, events and partnerships. Living Gaia has been featured multiple times in major newspapers, magazines and online portals.I managed the company's business operations and effectiveness of the support services, including the setting up of structures/processes, human resource & recruitment, vendors/partners management, customer service quality, recovery & training, showrooms management, staff & finance management. I advised the director on business development, procedures and best practices. I also introduced and set up the lighting and ornaments retail section within both showrooms, and trained sales designers to be functional in retail sales.Under the company's structures, I initiated and implemented:- Standard Operating Procedures (Sales)- Sales Management & Monitoring Process- Human Resource Guidelines, Policies & Benefits- Talent Recruitment & Retention Schemes- P-Max (Workforce Development Agency)- WorkPro (Workforce Development Agency)- Online Design Booking System (internal)- Casetrust for Renovation Companies- Service Excellence, Sales Management, Retail & HR Training (internal)This was a concurrent appointment with Spaceweiss Solutions.

Management Trainee - Assistant Business Manager - Business ManagerConcurrently handled two business units in linked companies, roles and responsibilities consisted of:- Business Operations & Development- Sales Management- Marketing Management- Recruitment, Retention & Staff ManagementIn my role, I managed the business unit, taking full responsibility of the customer service, sales and administrative departments. I sourced for partners and agencies to enhance revenue and leads generation, while conducting sales & customer service training for all staff. Organised and conducted various leads generation workshops, events and exhibitions. Attained partnerships worth over $100,000 with Shell and Maybank.Project Manager of Asia Food Recipe, an online website / app focusing on shared recipes and food-related events. Managed the website & app development, content, marketing, social media & partnerships.