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Kelvin Chang Email & Phone Number
Application Support Specialist
at
Northwestern University
1 work email found
@northwestern.edu
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Application Support Specialist
Location
Evanston, Illinois, United States
Who is Kelvin Chang? Overview
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Quick answer
Kelvin Chang is listed as Application Support Specialist at Northwestern University, based in Evanston, Illinois, United States. AeroLeads shows a work email signal at northwestern.edu and a matched LinkedIn profile for Kelvin Chang.
Kelvin Chang previously worked as User Support Specialist Associ. at Northwestern University and Service Desk Analyst at Mechdyne Corporation. Kelvin Chang holds Neuroscience, Human Behavior And Cognition from Northwestern University.
Company email context
Email format at Northwestern University
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{first_initial}{last}@northwestern.edu
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AeroLeads found 1 current-domain work email signal for Kelvin Chang. Compare company email patterns before reaching out.
Profile bio
About Kelvin Chang
I am a Northwestern University alumnus with a BA in cognitive neuroscience and proud recipient of the Segal Design Certificate. I am currently building experience in information technology customer support to expand my learning of hardware/software systems.
Listed skills include Event Planning, Microsoft Office, Microsoft Word, Information Technology, and 12 others.
Current workplace
Kelvin Chang's current company
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6 roles
Kelvin Chang work experience
A career timeline built from the work history available for this profile.
User Support Specialist Associ.
Service Desk Analyst
• Provide friendly, courteous, and quality IT support to all users• Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problemsand resolutions (i.e. software, hardware and client specific applications)• Meet or exceed minimum corporate KPI goals• Worked in JIRA, ServiceNOW, Footprints, RemedyForce, FreshService, Cherwell, KACE, and SolarWinds Service Managers / ticketing systems.
Aug 2019 - Jul 2021
Senior Service Desk Representative
- Ensured efficient operation of the service desk by managing incoming phone and email ticket queues- Enhanced productivity of workflow by collaborating with other service desk representatives in formulating project plans and deadlines- Fostered staff growth and development by mentoring newer service desk representatives and delivering semi-annual performance reviews.- Improved organization of internal documentation used by service desk representatives and IT staff by designing and developing a cleaner, more informative layout.- Promoted Knowledge Centered Support (KCS) by creating and editing knowledge base articles
Oct 2015 - Jun 2019
Research Assistant
- Generated hypnogram results across several trained participants by scheduling sleep study sessions in the mornings, administering electroencephalography (EEG), and analyzing live data for 3-5 hours at a time.- Maintained high levels of precision and accuracy in data and results across research assistants by participating in weekly reviews of each other’s works.
Mar 2018 - Aug 2018
Research Assistant
- Improved presentation of results by analyzing offline data generated from multiple hour-long trials of over 15 participants.- Built relationships with other graduate research assistants by participating in weekly journal review discussions and helping conduct pilot studies.
May 2017 - Nov 2017
2 education records
Kelvin Chang education
Neuroscience, Human Behavior And Cognition
Master'S Degree, Information Technology
FAQ
Frequently asked questions about Kelvin Chang
Quick answers generated from the profile data available on this page.
What company does Kelvin Chang work for?
Kelvin Chang works for Northwestern University.
What is Kelvin Chang's role at Northwestern University?
Kelvin Chang is listed as Application Support Specialist at Northwestern University.
What is Kelvin Chang's email address?
AeroLeads has found 1 work email signal at @northwestern.edu for Kelvin Chang at Northwestern University.
Where is Kelvin Chang based?
Kelvin Chang is based in Evanston, Illinois, United States while working with Northwestern University.
What companies has Kelvin Chang worked for?
Kelvin Chang has worked for Northwestern University and Mechdyne Corporation.
How can I contact Kelvin Chang?
You can use AeroLeads to view verified contact signals for Kelvin Chang at Northwestern University, including work email, phone, and LinkedIn data when available.
What schools did Kelvin Chang attend?
Kelvin Chang holds Neuroscience, Human Behavior And Cognition from Northwestern University.
What skills is Kelvin Chang known for?
Kelvin Chang is listed with skills including Event Planning, Microsoft Office, Microsoft Word, Information Technology, Ticketing Software, Research, Microsoft Excel, and Resource Management.
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