Operations Manager
Current- Bridging clienteles' management and employee relations by addressing demands, grievances or other issues.- Evaluating internal staffs' educational needs, to design programs and conduct trainings.- Advising clienteles' on workplace misconduct and productivity issues, including conduct of Domestic Inquiries, Performance Improvement Plan, etc.- Preparing and presenting reports and recommendations to clienteles.- Manage the end to end payroll cycle for different clienteles.-… Show more - Bridging clienteles' management and employee relations by addressing demands, grievances or other issues.- Evaluating internal staffs' educational needs, to design programs and conduct trainings.- Advising clienteles' on workplace misconduct and productivity issues, including conduct of Domestic Inquiries, Performance Improvement Plan, etc.- Preparing and presenting reports and recommendations to clienteles.- Manage the end to end payroll cycle for different clienteles.- Manage both manual and system payroll calculation.- Design and implement modifications and enhancements in HRIS and payroll delivery services to ensure optimal performance in the delivery of payroll services.- Managing employee types including Contingent Workers, Permanent Employees, CFS Contractors, Foreigners, Fixed-Term Employees.- Expert in Statutory Contributions (EPF, SOCSO, EIS, LHDN).- Expert in Employment Act 1955 (including Employment Regulations) and Industrial Relations Act 1967.- Currently managing 1 senior payroll executive and 1 payroll executive. Show less