• Led a team of 15 sales professionals to achieve an 18% increase in sales revenue through strategic planning andeffective sales techniques.• Managed day-to-day operations, including hiring, training, and performance evaluations, resulting in improvedstaff performance and customer satisfaction.• Implemented customer-centric strategies to enhance customer experience and repeat business, contributing topositive feedback and increased sales.• Controlled budgets, expenses, and profitability, optimizing operations while maximizing revenue and profitabilityfor the dealership.• Developed and executed marketing campaigns and promotions, driving showroom traffic and increasing brandvisibility.

Demonstrated leadership by orchestrating 1-on-1 meetings and hands-on training to mentor and develop a high- performing team of 20 members, surpassing membership enrollment goals.Proactively set and communicated performance expectations, aligning team objectives with organizational goals to foster cohesion and efficiency.Implemented a comprehensive performance evaluation system, utilizing statistical data to provide constructive feedback and support the professional growth of team members.Collaborated seamlessly with cross-functional teams, fostering an integrated approach to achieving sales and customer satisfaction targets.Displayed strong decision-making skills, successfully implementing strategic changes to enhance team efficiency and overcome operational challenges.

Successfully led a team of sales professionals, achieving consistent monthly sales targets and exceeding revenue goals by implementing effective sales strategies and providing ongoing coaching and support.Developed and executed comprehensive sales training programs for the sales team, resulting in improved product knowledge, enhanced selling techniques, and increased customer satisfaction.Implemented robust sales processes and procedures, resulting in streamlined operations, improved efficiency, and increased customer retention.Fostered strong relationships with customers, vendors, and financial institutions, negotiating favorable terms and ensuring a smooth and efficient sales process.Analyzed market trends, customer demands, and competitor activities to identify opportunities for growth and develop targeted sales and marketing strategies, leading to increased market share and revenue.

• Led a team of 10 pharmacy technicians, ensuring seamless integration, high productivity, and accuracy through effectivetraining and mentoring.• Actively managed hiring, training, and performance evaluations, fostering a skilled and cohesive team.• Coordinated workflow and prioritized tasks as a lead technician during peak periods, ensuring timely and accurate dispensing of medications.• Collaborated with healthcare professionals to optimize workflow, resulting in streamlined processes and improved patient care.• Served as a point of contact for pharmacy staff, promptly addressing and resolving issues, fostering a positive work environment.

Performed Managed office operations, overseeing scheduling, customer service, and paperwork, showcasing leadership in administrative tasks.Demonstrated strong technical expertise in vehicle diagnostics and repairs, including engines, transmissions, brakes, electrical systems, and suspension.Developed preventive maintenance schedules for a vehicle fleet, optimizing performance and extending vehicle lifespan.Oversaw cost tracking and managed expenses, showcasing financial management skills.Provided leadership in coordinating repair projects, collaborating with team members for efficient workload management and timely completion.

Effectively managed daily operations of the restaurant as a Shift Manager, ensuring smooth and efficient workflow, and consistently meeting customer service and quality standards.Demonstrated strong leadership skills by supervising and directing a team of employees, providing clear instructions, assigning tasks, and motivating team members to deliver exceptional performance.Proactively identified and resolved any customer concerns or issues, maintaining a high level of customer satisfaction and fostering repeat business.Implemented and enforced company policies and procedures, including food safety and hygiene regulations, ensuring compliance and a safe working environment.Conducted employee training sessions on various topics, including customer service, food preparation, and safety protocols, resulting in a well-trained and knowledgeable team.