Kel Wu

Kel Wu Email and Phone Number

Senior Product Manager @ Clover
California, United States
Kel Wu's Location
San Jose, California, United States, United States
About Kel Wu

I am a seasoned Product Leader with over a decade of experience driving innovative solutions in SaaS, e-commerce, digital marketing and the creator economy. My passion lies in creating scalable, customer-centric products that deliver measurable results, from boosting engagement metrics to streamlining workflows for global brands.Throughout my career, I’ve launched cutting-edge platforms and integrations, including partnerships with industry leaders like TikTok and Instagram, as well as advanced digital rebate solutions. My expertise spans all aspects of product development, from defining roadmaps and crafting seamless user experiences to managing cross-functional teams and fostering collaboration between engineering, marketing, and design.

Kel Wu's Current Company Details
Clover

Clover

View
Senior Product Manager
California, United States
Website:
clover.com
Employees:
1469
Kel Wu Work Experience Details
  • Clover
    Senior Product Manager
    Clover
    California, United States
  • Product Gym By Elevate
    Ai Product Management Instructor
    Product Gym By Elevate
    San Jose, Ca, Us
  • Social Native
    Senior Director Of Product Management
    Social Native Jul 2022 - Present
    Los Angeles, Ca, Us
    Our mission is to help businesses grow by empowering creators to do what they love.Social Native’s UGC and influencer discovery platform allows brands to access the full-funnel value of authentic social content in every step of the consumer journey. We enable businesses to build communities of ambassadors and influencers to share their brand stories at scale.
  • Quotient Technology Inc.
    Director Of Product Management
    Quotient Technology Inc. Feb 2020 - Jul 2022
    Jersey City, Nj, Us
    Quotient (NYSE: QUOT) is the leading digital media and promotions technology company that creates cohesive omnichannel brand-building and sales-driving opportunities to deliver valuable outcomes for advertisers, retailers and consumers. The Quotient platform is powered by exclusive consumer spending data, location intelligence and purchase intent data to reach millions of shoppers daily and deliver measurable, incremental sales. Quotient partners with leading advertisers and retailers, including Clorox, Procter & Gamble, General Mills, Unilever, Rite-Aid, CVS, Dollar General and Peapod Digital Labs, a company of Ahold Delhaize USA. Quotient is headquartered in Mountain View, California, and has offices across the US as well as in Bangalore, Paris, London and Tel Aviv. For more information visit www.quotient.comMy primary focus is on Retailer iQ (RiQ), the technology platform that powers the digital loyalty programs, retail media solutions, and digital promotions for leading grocery, drug, and dollar retailers. RiQ helps give shoppers the personalization they want for better digital experiences, and gives retailers the insights they need for significantly improved store performance metrics.RiQ’s expansive retail footprint allows it to gather powerful customer intelligence, including data on point-of-sale, online, and in-app conversions and behavior, as well as insights on how customers engage with digital offers.With this data in hand, RiQ can send highly personalized digital media, digital coupons and e-circulars to every shopper, helping drive more online traffic, increased app usage, and bigger customer basket size.
  • Quotient Technology Inc.
    Senior Product Manager - Retail Solutions
    Quotient Technology Inc. Sep 2016 - Feb 2020
    Jersey City, Nj, Us
    Quotient Technology Inc (NYSE: QUOT) is the leading CPG and retail marketing technology provider that delivers personalized digital promotions and ads to millions of shoppers daily. Quotient uses its proprietary Promotions, Media, Audience and Analytics Cloud Platforms and services to seamlessly target audiences, optimize performance, and deliver measurable, incremental sales for CPG and retail marketers. Quotient’s powerful suite of capabilities includes personalized digital coupons, retailer-aligned dynamic ad messaging, influencer-led social media, data analytics and audience management. Quotient’s audience data solution is powered by 100 million verified buyer audience, derived from its Retailer iQ partnerships.
  • Spiraledge, Inc
    Product Manager
    Spiraledge, Inc Jan 2014 - Sep 2016
    Campbell, Ca, Us
    Spiraledge is a leading top 500 internet retailer for fitness equipment and clothing. Their e-commerce sites include SwimOutlet.com, the web's most popular swim shop, YogaOutlet.com, one of the first yoga-focused online retailers and Swim.com, a digital swim training and workout platform. As a Product Manager at Spiraledge, I collaborate with Business, Design and Engineering cross-functional teams on website enhancements and B2B dashboards. A few of my achievements and duties are listed below:● Designed the B2B Vendor Portal, managed its development and led the beta program, providing vendors visibility and management tools for purchase orders ● Developed Customer Service Scorecard, combining rep performance data from multiple system APIs into a single dashboard, reducing supervisor workload by 20%● Managed mobile app iterations thru wireframes in Balsamiq and Jira for warehouse management tools● Collaborated with Marketing and Engineering for Email Service Provider migration from ExactTarget to Listrak, adding personalized product recommendations 2.8 million newsletter subscribers● Launched Purchases on Google (POG) integration with internal product fulfillment, allowing visitors to purchase directly from Google ads● Coordinated migration to Zendesk for Customer Service Team of 24 reps, increasing visibility into rep performance ● Configured and presented A/B test metrics on e-commerce enhancements such as modal coupon pop ups and redesigned add-to-cart UI on desktop and mobile
  • Digital Air Strike
    Product Manager
    Digital Air Strike Apr 2012 - Jan 2014
    Scottsdale, Az, Us
    Digital Air Strike™ is the leading automotive customer experience management company. We provide the industry’s most comprehensive software and managed service platform for dealership social media and digital marketing. A pioneer in digital response, social marketing and online reputation management for auto dealers, Digital Air Strike solutions monitor, improve and manage consumer engagement for six of eight of the largest auto OEMs, dozens of the top dealer groups, and thousands of retail dealerships across the United States and Canada.● Managed redesign of B2B extranet, allowing auto dealerships to manage vehicle inventory, incentive and rebate information● Released automated B2B login data collection system, reducing need for sales rep involvement● Generated mockup designs for mobile app and YouTube/LIVE Chat enhancements on consumer-facing price quotes● Trained Operations, Sales and Customer Support departments on new product releases● Ran pilot program with power users for automated marketing campaign to re-engage consumers
  • Digital Air Strike
    Senior Integration Manager
    Digital Air Strike May 2010 - Apr 2012
    Scottsdale, Az, Us
    ● Implemented ResponseLogix automated price quote engine on Automotive CRM software● Supervised team of 4 Integration Managers and created training material and documentation● Created the Dealer Group Review process to document and select optimal configuration for larger accounts● Collaborated with development on cultivating internal tools to streamline integration● Supported Account Managers on customer technical calls and training material
  • Digital Air Strike
    Sr. Launch Leader
    Digital Air Strike Mar 2008 - May 2010
    Scottsdale, Az, Us
    ● Implemented ResponseLogix automated price quote engine on Automotive CRM software● Supervised team of 4 Integration Managers and created training material and documentation● Created the Dealer Group Review process to document and select optimal configuration for larger accounts● Collaborated with development on cultivating internal tools to streamline integration● Supported Account Managers on customer technical calls and training material● Designed dealership banners and used on automated price quotes and follow-up campaigns● Resolved customer technical issues and tracked trouble tickets in Salesforce
  • Ryan Herco Flow Solutions
    Inside Sales
    Ryan Herco Flow Solutions Jun 2006 - Jan 2008
    Burbank, Ca, Us
    ● Provided frontline customer service by answering questions, solving problems, entering orders and doing follow-up● Maximized customer contact by turning inquiries into orders; asks for the order● Encouraged expanded sale of products, suggests accessories or replacement items● Maintained quality customer service standards● Managed accounts with established customers● Presented bid proposals to accounts

Kel Wu Skills

Salesforce.com Crm Microsoft Excel Management Start Ups Product Management Marketing E Commerce Sales Email Marketing Customer Service Powerpoint Account Management Leadership Outlook Product Development Social Media Project Management Online Marketing Microsoft Office Training Sales Operations Digital Marketing Social Media Marketing Photoshop Saas Social Networking Program Management Seo Product Marketing Sem Integration Online Advertising Lead Generation Project Planning B2b Windows Facebook Excel Google Adwords Jira Zendesk A/b Testing Wireframes Prototype Framework Customer Relationship Management

Kel Wu Education Details

  • Product School
    Product School
    Product Management
  • San José State University
    San José State University
    Business Marketing
  • Skilledup Academy
    Skilledup Academy
    Web Development
  • Udemy
    Udemy
    Agile Scrum
  • Villanova University
    Villanova University

Frequently Asked Questions about Kel Wu

What company does Kel Wu work for?

Kel Wu works for Clover

What is Kel Wu's role at the current company?

Kel Wu's current role is Senior Product Manager.

What is Kel Wu's email address?

Kel Wu's email address is ke****@****ent.com

What is Kel Wu's direct phone number?

Kel Wu's direct phone number is +151051*****

What schools did Kel Wu attend?

Kel Wu attended Product School, San José State University, Skilledup Academy, Udemy, Villanova University.

What are some of Kel Wu's interests?

Kel Wu has interest in Xbox (Console Series), Squaw Valley, Kickboxing, P90x, Muay Thai Kickboxing, Muay Thai, Meeting People/networking, Health, Circuit Training, Cooking.

What skills is Kel Wu known for?

Kel Wu has skills like Salesforce.com, Crm, Microsoft Excel, Management, Start Ups, Product Management, Marketing, E Commerce, Sales, Email Marketing, Customer Service, Powerpoint.

Who are Kel Wu's colleagues?

Kel Wu's colleagues are Sl Nimesh, Yan Souza, Terry Anthony Dellinger, Srinath K., Shivani Choudhary, Harish Rawat, Stephanie Hendershot.

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