Kemal Arnaz Email & Phone Number

Jakarta, Indonesia

Jakarta, Jakarta, Indonesia

Cooperate with Partners and Principal - from Strategy to OperationsAlignments throughout Marketing - Selling - Servicing processesPlan, Lead and Monitor within Business Units and Business GroupsDesign, Conduct and Evaluate Training & Development SystemBusiness Expansions - Grow and Multiply through Leaders create LeadersFinancial Protection - Literation and Education to families and corporations

Tamara Center, Sudirman, Jakarta Selatan

Cooperate with Partners and Principal - from Strategy to OperationsAlignments throughout Marketing - Selling - Servicing processesPlan, Lead and Monitor within Business Units and Business GroupsDesign, Conduct and Evaluate Training & Development SystemBusiness Expansions - Grow and Multiply through Leaders create LeadersFinancial Protection - Literation and Education to families and corporationsPROFESSIONAL & BUSINESS MILESTONESNational Top Sales Producers 2010, 2011, 2016, 2019, 2020, 2022, 2023National Top Sales Leaders 2012, 2014, 2019, 2020, 20211-Billion Sales Team Achievements 2011-2021Top 40 National Leaders 2019Top 5 National Sharia Leaders 2019Top National Recruiter 2023

Jakarta, Jakarta, Indonesia

Cooperate with Partners and Principal - from Strategy to OperationsAlignments throughout Marketing - Selling - Servicing processesPlan, Lead and Monitor within Business Units and Business GroupsDesign, Conduct and Evaluate Training & Development SystemBusiness Expansions - Grow and Multiply through Leaders create LeadersFinancial Protection - Literation and Education to families and corporations

Jakarta, Jakarta, Indonesia

Cooperate with Partners and Principal - from Strategy to OperationsAlignments throughout Marketing - Selling - Servicing processesPlan, Lead and Monitor within Business Units and Business GroupsDesign, Conduct and Evaluate Training & Development SystemBusiness Expansions - Grow and Multiply through Leaders create LeadersFinancial Protection - Literation and Education to families and corporations

Jakarta, Jakarta, Indonesia

As a group business manager, my role and duties are to create, execute and coordinate marketing, sales, and service strategies between business units under my leadership. I have created training materials also continue conducting training and coaching within the business group as well as the Agency.

Jakarta, Jakarta, Indonesia

As a senior business manager, my role and duties are to create, execute and coordinate marketing, sales, and service strategies between business units under my leadership. I have earned more roles in conducting training and coaching within the business group.

Jakarta, Jakarta, Indonesia

As a business manager in my first year, my main role and task is to create and execute marketing, sales and service strategies in my business unit. I have also been assigned the role of conducting internal training within the business group.

Jakarta, Jakarta, Indonesia

As part of the team at the Agency, my role is to plan and execute marketing, sales and service strategies for prospective clients and clients. I also recruited to fulfill the requirements as a business manager at this agency.

Jakarta & Sydney

Co Lead modules of the project work and drive analytical insightsCoach Analysts in primary research and data collection activitiesCo Direct and provide quality control for the team's research and analytical workWork alongside Managers and Partners to help define initial hypotheses, develop commercial insights and communicate findings to the clientTop ClientsSoho Industri PharmasiTelkomsel IndonesiaAvrist InsuranceMinistry of Health Brunei DarussalamTudung Group & Garudafood

Jakarta & Sydney

Organising In-house and Public Events around Strategy ExecutionManaging Centre of Excellence on Strategy Execution

Jakarta, Jakarta, Indonesia

Liaise with Corporate's Management Consultant Team of Palladium Group in Strategy Development and its ExecutionsReporting to Strategy Director, cooperate with Strategy Department Team in research and analysis

Jakarta

Project Leader in improving productivity and quality at client’s place, starting from Initiation, Planning, Execution, Controlling to Closing and Monitoring, through :- Formulating strategies with top management- Developing standards and its measurements with key process’ owners- Enhancing mindset and skills for managers and staffs across departments- Reviewing current rules and policies to assure employees’ empowerment- Measuring and feedback from internal and external regarding performances- Establishing reward and recognition scheme for retaining best performers

Jakarta

Consultant and Lead Trainer in Productivity, Quality and Service Improvements, in the areas of :- Service Excellence (Total Customer Satisfaction)- Service Strategies through Balanced Score Cards- Business Process Mapping (as-is) and Business Process Improvement (to-be)- Service Level Agreements (SLA) and Service Audit- Employee Satisfaction Survey/Employee Opinion Survey- Customer Satisfaction Survey and Lost Customer Survey- Customer Relationship (CRM) and Call Centre Management- Quality Control Circle/Small Group Activities (7 Tools & 8 Steps/PDCA)- Six Sigma (DMAIC) and Lean (Value Stream Mapping, 5S and Waste Elimination)- Team building and Organizational Alignment (Belbin Team Roles)- Leadership and Supervisory Management- Creative Problem Solving and Innovative Thinking- Customer Experience and Loyalty Management

Jakarta

Supporting Lead Consultant and Project Manager in Customer and Employee Survey projects, in the areas of :- Construction (Total Bangun Persada, Jaga Citra Inti, Jagat Baja Prima Utama)- Pharmacy (Kalbe Farma, Dankos, Enseval, Bayer AG, Novartis, Soho Industri Pharmasi)- Certification Body (SGS)- Education (Jakarta International School, University of Trisakti)- Banking (Bank Mandiri, Bank Permata, BII, Bank Bukopin) - Financial Services (Jiwasraya, Adira Finance, ING Aetna, Great Eastern Life, PNM)- Agro Industry (PTPN III)- Automotive (Toyota Astra Motor, Kramayudha Tiga Berlian Motors)- Glass Manufacturer (Schott Igar Glass)- Paper and Packaging (Bukit Muria Jaya, Sinar Mas Pulp & Paper)- Mining (Newmont Nusa Tenggara, Kaltim Prima Coal)

Controlling data supplies between Samsung Korea and Samsung IndonesiaSupporting Samsung IT Service Centre

Mba Equivalent, Service Operations, Distinction

Activities and Societies: Consultative Project Big Project: Integrating Key Elements in the Service Leadership Framework: The Case.

Postgraduate Degree, Business Administration And Management, General

Postgraduate Degree, Business Administration And Management, General

Postgraduate Degree, Business Administration And Management, General

Master Of Management, International Management

Best Youngest Graduate 2000, with Thesis: Study of Quality Improvement with Analysis of Satisfaction and Importance on C/P-DQ

Bachelor Of Science, Industrial Engineering - Industrial System

Activities and Societies: Student Chapter Society Lecturer Asisstant Actively involved in Seminar activities As a teaching assistant.

A1, Ipa

Postgraduate Degree