Responsible for providing functional expertise and project leadership to internal teams to implement functional changes and integrations to validated systems using Agile (Sprint) Project Methodology.• Defining as-is and to-be processes for complex business requirements.• Manage application development team members through the lifecycle of a project. • Project managed and implemented WaDaCo process and Click Learn for IFS working with cross functional team of 8. • Managing/tracking project costs/budgets for cross functional integration projects. • Managing third party vendor relationships • Training and mentoring application development team on IFS/SAP functionality, best practices, and software validation standards• Incident management, user permissions/roles management• Assist with software validation (IQ/OQ/PQ) and GxP processes.• Identification, and support of IFS Lobbies, PL SQL, Custom Events & Actions, and BAU development work.• Support with system monitoring and maintenance• Create and maintain user guides, SOPs, and other documentation

Responsible for providing tactical management, administrative and leadership support to project teams, in order to ensure that the project proceeds within the agreed tolerances of time/budget and delivers a fit for purpose outcome to the customerManaged multiple IT projects concurrently and driving project teams from start through to completion.Creating and maintaining project plans, budgets and forecasts.Takes ownership of any customer concerns & rectifying them.Negotiate the use of resources in a matrix management environment.Bringing to the attention of senior managers any circumstances causing delays or requiring higher level authority to proceed.Managing and mentoring junior staff to deliver on IT goals while adhering to company values.Identifying business development opportunities, sharing vision for long termManaging project reporting, project reviews and project steering meetings.Negotiating and influencing up to COO/CIO level.

Lead Functional Analyst of the internal ERP team implementing supply chain, manufacturing and Procurement solutions for group companies and supporting the internal service desk.Implemented IFS Supply Chain, Inventory management, Manufacturing functionality to LGC subsidiary laboratories in USA, Germany, South Africa and UK.Defining and improving internal quality procedures for the IFS support team at LGC, development of process documentation and work instructions for the team.Was responsible for the routine LGC IFS patch release process.Coordinated internal patch and regression testing and change control process. Implemented

Successfully implemented Cooper Software support help desk by implementing changes to the business process, issue tracking system, support management and support procedures in line with IT Service Management (ITSM) guidelines.Carried out requirements gathering, stakeholder management and project management tasks in relation to new product developments for IFS customers. Involved in developing business cases, functional and test specifications for new software products.Planned and carried out detailed product testing including systems tests, regression tests, User Acceptance tests (UAT), and product certification tests using manual and automated tests.Provided functional support to develop business intelligence software (MiView) and user manuals.

Planned and managed new functionality Implementations for Maintenance, Engineering and Document Management components of IFS Applications based on customer requirements. Carried out extensive customer liaison to understand customer requirements and developed requirement specifications and functional specifications for new functionality. Provided IFS Application support to Customers and End Users for all IFS versions including the service packs of 2004-1, App7, and App7.5.Trained new staff of Business Systems Analysts and Technical Writers on IFS functionality.Carried out seminars, workshops and presentations to customers and support staff.Managed project teams in several development projects (Dexter, Sparx). Carried out extensive software quality assurance tests including Systems Tests, Product Certification Tests, Automated Tests and User Acceptance Tests (UAT) on IFS Applications.Carried out report generation, tasks and event creations, user access grants, and business object connection enabling/disabling using IFS Solution Manager and IFS Administration tool.

Thayer School of Engineering, Dartmouth College, NH, USA Alternative Energy Reserach, Chemical Process Design, Process modelling & Simulation, Life Cycle Assessments, water and waste water treatmentCarried out requirements gathering and mapping of business requirements to process engineering solutions to design and optimize bio-ethanol production processes using mature technology. Carried out rigorous process evaluations to optimize known bio-ethanol process using Aspen Plus and Icarus Procss Evaluator. Performed cost -benefit evaluation and record management of bio-ethanol processes.

Engineering and Economic evaluation of biomass pretreatment processes (AFEX, Carbonic Acid and MixAlco processes), bio remediation of contaminated sites, preparation of Environmental Impact Assessment (EIA) and feasibility study reports based on customer requirements.Carried out requirements gathering and developed business cases for the City of Waco, Texas. Worked with city of Waco officials in coordinating access to records internally and outside of the organization, balancing the requirements of business confidentiality and public access.