Kemi Ogunbona Email and Phone Number
I am a dynamic professional who specializes in transforming raw data into valuable insights that drive business success. My expertise includes data collection, analysis, and visualization, enabling organizations to make informed decisions. I am skilled in using various data analysis tools and programming languages, including Tableau, Power BI, SPSS, SQL, JIRA, and Miro.I have worked with diverse datasets across different industries, from finance to technology. Whether it's conducting detailed program analysis, building interactive reports, or gathering customer and vendor insights, I excel at collaborating with cross-functional teams to deliver high-quality insights that impact business outcomes.I began my career as a data entry officer, focusing on the accuracy and integrity of large data sets to support decision-making. Since then, I have advanced through roles such as Business Intelligence Analyst, Program Analyst, and Data Analyst. This journey has given me a deep understanding of how effective data manipulation leads to actionable recommendations for strategic business planning.I hold certifications in Data Analysis, Business Analysis, and Project Management, along with a master’s degree in Business and Management from Northumbria University, Newcastle, UK. These qualifications enhance my ability to execute data-driven projects, translate complex data, and use various tools and techniques to uncover valuable business insights.I have a strong track record of thriving in challenging roles and meeting tight deadlines while maintaining the highest standards of data integrity. My organizational skills, attention to detail, and proficiency in data entry software make me a valuable asset in any data-focused role.I am passionate about staying current with emerging trends and technologies in the data field. My goal is to use my skills and knowledge to drive innovation, support data-driven decision-making, and contribute to the success of forward-thinking organizations.Contact: kemibona@gmail.com
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Aws Cloud Computing InternPrime Talent Aug 2024 - PresentNewcastle Upon Tyne, England, United Kingdom- I design secure, high-performing, cost-effective, highly available, and scalable systems by using AWS services according to best practices defined in AWS well-architected framework, Cloud Adoption framework.- I learnt various AWS services including but not limited to EC2, EBS, EFS, IAM, VPC (Sub netting, Routing table configuration), Route 53, S3, Trusted Advisor, Systems Manager, Lambda, Config, Cloud front, AWS Organizations, Billing, Athena, Elastic load balancing, Auto scaling, SNS.- I gained knowledge on different areas like deployment automation using Cloud formation, Monitoring & logging using cloud watch, cloud trail, DevOps process like CI/CD, Configuration Management tools like GIT- I gained exposure to data mining and explored different AWS database services like RDS, Dynamo DB. Learnt python basics and applied it with server less services like lambda.- I explored different ways to interact with AWS services like AWS CLI, Management console.
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Financial Support AnalystLloyds Banking Group 2023 - Sep 2024I specialize in utilizing personal financial data to assess customers' financial health and devise tailored financial plans. Through employing data visualization techniques, I identify and prioritize vulnerable customers, offering strategies to enhance their financial well-being. My role extends to analyzing customer inquiries and complaints, pinpointing trends to prevent escalations and bolster overall satisfaction.I am dedicated to optimizing customer experience, leveraging data mining and exploratory data analysis (EDA) to refine de-escalation strategies. This approach has led to a significant 20% decrease in customer complaints. With a focus on efficiency, I consistently achieve a 90% issue resolution rate by analyzing first-time resolution data and refining processes. My role also involves conducting comprehensive financial assessments, ensuring clients receive informed and personalized support tailored to their unique financial circumstances. -
Customer Insights AnalystSky Network 2022 - 2023I've effectively managed client relationships to gather valuable customer insights, handling complaints and inquiries from over 4,000 individuals. I address an average of 4,365 technical issues monthly, achieving an 88% first-time resolution rate, which enhances customer confidence and loyalty. My commitment to excellent service has been recognized through commendation notes received twice in seven months.I excel in de-escalating tense situations, leading to a 20% reduction in complaints and a 95% customer satisfaction rating. By strategically profiling clients to understand their needs, I've driven a significant increase in upsell revenue and a 30% boost in cross-selling success, demonstrating a keen ability to turn customer insights into actionable business strategies.
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Data AnalystDigicore Feb 2022 - Aug 2022I significantly enhanced data quality and accuracy by implementing robust data cleaning procedures, achieving a 22% reduction in data errors and substantial monthly savings for the company. I also played a key role in creating and presenting data visualizations and reports, which empowered the organization to make informed, data-driven decisions. My expertise in exploratory data analysis (EDA) uncovered hidden revenue opportunities, resulting in a 12% increase in quarterly sales.Additionally, I streamlined our data pipelines, cutting data retrieval time in half within three months. I developed predictive models to anticipate key business metrics and optimize operations proactively. One of my most notable contributions was delivering data-driven recommendations that led to a 15% reduction in customer churn, resulting in significant savings. -
Programme AnalystWomen In Successful Careers (Wiscar) Oct 2019 - 2021Lagos, NigeriaAt WISCAR, I managed over 30 programs aimed at providing career advice, guidance, and support to young women. This involved meticulous event planning and organization, underpinned by research and data analysis to ensure relevance. I also played a key role in vendor research, which led to significant cost savings within the first three months of engaging new clients. Notably, I mentored and trained 480 women, successfully graduating 300 in 2021 and 180 in 2020.During the COVID-19 lockdown, I facilitated the transition of WISCAR's activities from onsite to online by implementing a strategic framework. I also helped plan and execute three highly successful WISCAR Annual Conferences from 2019 to 2021 and co-facilitated the UN Women Beijing +25 Intergenerational Mentoring Programme in 2020. My work extended to projects like the Entry Level Vs C-Level Women Project and the Effects of COVID-19 on Indigent Women Project, furthering our mission to support and empower women in their careers. -
Business Intelligence AnalystKelaura Kreations Sep 2015 - 2019Lekki, LagosI led data collection, analysis, and reporting initiatives to support key business objectives and decision-making, resulting in a 10% increase in annual revenue through data-driven insights. By managing a team of five analysts, we effectively leveraged data to drive growth, including a reduction in excess inventory and a 5% increase in gross profit margin through strategic pricing adjustments. Enhancing data integrity and reducing inconsistencies across departments also led to significant cost savings.My collaboration with a cross-functional team of 14 members improved workflow efficiency by 30%. I designed interactive dashboards for real-time monitoring of key performance metrics, which aided executive decision-making. The predictive models I implemented improved forecast accuracy by 18%, and successful A/B tests under my leadership boosted conversion rates by 8%, further increasing annual revenue.
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Customer Service And Data Entry OfficerEcobank Nigeria 2009 - 2013ChatGPTI collaborated closely with cross-functional teams to collect and validate data from various sources, enhancing customer satisfaction through informed decision-making. Managing data entry processes across 10 bank branches, I contributed to strategic decisions that significantly boosted revenue. My meticulous attention to detail in accurately inputting and maintaining data led to a 40% reduction in data entry errors compared to the previous quarter.I conducted thorough quality checks to ensure data accuracy and completeness, resulting in a 32% improvement in data quality scores according to internal audits. Additionally, I generated reports and summaries for management, facilitating data-driven decision-making and streamlining the reporting process, which ultimately improved the efficiency and effectiveness of the organization's operations.
Kemi Ogunbona Education Details
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Business Administration And Management, General -
Public And International Affairs
Frequently Asked Questions about Kemi Ogunbona
What company does Kemi Ogunbona work for?
Kemi Ogunbona works for Prime Talent
What is Kemi Ogunbona's role at the current company?
Kemi Ogunbona's current role is Data Analyst | Finance Analyst | Business Analyst.
What schools did Kemi Ogunbona attend?
Kemi Ogunbona attended Northumbria University, University Of Lagos, Obafemi Awolowo University.
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