• Key player for providing strategic leadership, develop and execute both short-term and long term goals strategies, plans and policies.• Oversee company operations to ensure efficiency, quality, service and cost effective management of resources with performance measurable metrics.• Lead product, developer and quality assurance team to develop new high quality products from conception through launch that cater to unmet customer needs. Creating new revenue streams.• Lead development and implementation of business strategy, resulting in more than 5x revenue growth over 4 years.• Lead development and implementation of product strategy, resulting in over 30% of products adaption rate on a yearly basis over 3 years.• Develop and implement strategic operating plans and budgets for all departments, aligning with identified long-term objectives and priorities.• Build and lead (Singapore, China, Vietnam) high-performing, cross-functional teams, consisting of more than 80 employees across 9 departments. • Develop and maintain strong relationships with key customers and partners, resulting in long-term business partnerships for sustained growth and success.• Comprehensive market research to identify emerging trends and incorporated findings into product innovation strategies, securing a competitive edge in the market.

• Setup and managed QA department from scratch for Samsung Media Solutions Centre (SEA) Singapore, and overall expectations pertaining to setting accurate schedules, costs and resources.• Key point of contact for all QA aspects related to releases, providing QA services and coordinating resources internally and externally across multiple countries (Australia, China, Korea, Finland, Indonesia, Malaysia, New Zealand, Philippines, Thailand, Taiwan and Vietnam).• Managed a regional QA team comprising over 40 testers across various multi-million-dollar projects.• Implemented and executed the right test methods across different platforms and environments (Web, Mobiles, Tablets, Smart TVs, Smartwatches).• Conducted full coverage testing with manual and automated tests (User Acceptance Test, In-Country Test, CMS,CRM, Payment, Performance, Analytics, Selenium and Appium using Java).• Ensured smooth operation for all projects, meeting tight deadlines, expectation of business requirement prior to implementation.• Anticipated release problems and takes corrective actions, escalating as needed, to resolve and meet commitments.• Vendor sourcing, contract management, procurement, negotiation and managing four vendors for outsourcing projects in South East Asia.• Managed and led cross functional teams (Developers, UI/UX designers and QA) to deliver projects within defined scope, scheduled timeline, and approved budget.• Communicates about resource allocation and budget expenditures for smooth operations.

• Key point of contact for all QA-related matters concerning releases, QA services and coordinating resources both internally and externally (Taiwan and Japan).• Identified and engaged external QA vendors to outsource projects if required, establishing budgets for projects and monitoring the progress of both internal and external projects.• Led a team of 10 in house testers, ensuring all projects to run smoothly and efficiently, meeting tight deadlines and achieving predefined quality objectives.• Managed team workload, provide guidance, motivation, direction and support to my team members to foster efficiency and productivity.• Ensured the development and maintenance of test strategies, test plan, and test case.• Conducted interviews and evaluations for QA team members.• Initiated requests for capital expenditure or additional staffing as necessary.• Provided recommendations and mentorship to others, advocating for best practices and driving process improvement initiatives.

• Taking charge of web mini games: http://online.winxclub.com/centro-web/ ensure the games are released on schedule.• Established close communication with external developers from Russia, optimising testing processes to meet tight deadlines.• Reviewed Business requirement documents and Technical specification with stakeholders to ensure alignment with project objectives.• Developed comprehensive test plans and test scripts describing the features and functionalities to be tested.• Provided guidance and support to testers to ensure smooth operation during testing.• Writing bug reports using in-house bug tracking system; Jira System.• Conducted interviews for QA team members.• Video editing for presentation • Working closely with producers for projects on (15 released titles) - NDS - PC Standalone (8 released title) - Iphone games (3 released title) - Iphone apps - Web apps - MMO game: Winx Adventure• Implemented game design concepts and fine-tuned game balance across multiple game projects to enhance overall user experience.

• Conducted functional, smoke test, regression, integration, localisation and game client testing on various projects in different environments ( QA, Staging and Production)• Writing detailed bug reports using in-house bug tracking system; Devtrack and Jira System• Attended daily scrum meeting to have a better understanding on the game feature briefs and the development process• Working closely with the Game Platform Development, Game Development and Online Operations teams for:- Setting up of the company’s local QA testing facilities- Setting up and deployment of servers (Virtual Machines) used on QA tests environment- Setting up and configuration of Network Connectivity Tests using various combinations of NAT (Network Address Translation) devices.• Game Platform Development:- Working with the Platform Development Team and vendors (Dextrys, EA Black Box) on game backend technologies:1. Assisted in the testing and refinement of product features.2. Configuring test environments for testing of game features and deliverables.3. Ensured thorough testing of game features based on technical requirements and functionalities. (e.g Profanity filters, online store functionality, and chat features)• Planned and coordinated test schedules for interns ensuring efficient utilisation of resources and timely completion of testing activities.• Conducted online testing with other countries (EA Japan and EA Taiwan).