Serving business teams with a focus on strategic planning, information technology planning, process improvement, project management, and operational plan execution.

Served as the COO with responsibility for the software development and billing divisions. Including information technology operations, revenue / sales development, human resource management, expense control, planning and operational performance integrator running on EOS. This responsibility was in partnership with the companies President and owner.

Oversight of health system cardiac and vascular service lines at all health system locations in VA and NC.Areas of focus:• Strategic Plan Development / Associated Goal Execution / Program Development• Quality / Service / Efficiency System Committee• Physician employment and co-management modeling / associated contracting• Business / Financial Performance / Operational Oversight• IBM Watson Project Oversight Leader

Oversight of health system cardiac and vascular service lines (including being chair of the service lines information technology committee)Responsibility for health system cardiac and vascular service line. This role included all hospital and ambulatory cardiac / vascular strategic planning, operations, and information technology. The specific services included cardiac/vascular surgery, aortic disease treatment, structural heart (including TAVR procedure), cardiology interventional services, cardiac/vascular diagnostics, cardiac rehab services, and ambulatory / clinic services, heart failure, anticoag services, wound care, chest pain centers, and STEMI programs. Areas of focus:• Strategic Plan Development / Associated Goal Execution / Program Development• Quality / Service / Efficiency System Committee• Physician employment and co-management modeling / associated contracting• Business / Financial Performance / Operational Oversight• CV Information Health System Steering Committee Chair• Health System/EPIC IT Steering Committee Member (300M project)• Tertiary Center / Toledo Hospital Bed Tower Steering Committee (290M project)

This division includes 400+ information technology staff members, a health system informatics platform, 10,000+ workstations, integration management services, 600 servers, implementation and maintenance of the technology platform at 300+ sites.The information technology division operates under a centralized management model. It manages all technology areas of the health system including revenue cycle, financial management, clinical care/management, ambulatory employed physician systems, long-term care systems, homecare systems, diagnostic systems, insurance company systems operation, health system communication systems, and office management systems.Areas of responsibility include information technology strategic planning, implementation, and support for all information technology / informatics for ProMedica. • Established Health System Wide IT Oversight Committee• Served as the senior executive on the ProMedica health system CEO senior leadership committee.• Developed new IT clinical informatics division for all clinical application development and support.• Contract negotiations / management.• Implemented PMO office including a process for project intake and management.• Oversight of a comprehensive review of the health systems technology platform. This included the redesign, plan development, and execution of a infrastructure strategic plan and infrastructure re-design.• Development of standards in the areas of change control, application development, and testing structures.• Established the Microsoft initiative for the health system including network, desktop, and sharepoint infrastructure.• Introduced the ITIL structure to key areas within the IT infrastructure.• Oversight of the health systems vendor profile and performance management.• Oversight of the operational and capital budgets for information technology health system wide.

Oversight of health system cardiac and vascular service lines (including being chair of the service lines information technology committee)

Served on team that built a new 285,000 s.f. hospital and 50,000 s.f. medical office facility. The hospital is a 100 bed full service acute care community hospital. Director, Information Services / Operations, 04/2000 - 08/2001• On hospital construction and hospital executive team during hospital construction and operational planning.• Responsible for installation of all care, operational, communication, and support technology, software, hardware, and application systems Vice President/Hospital COO, 08/2001 - 12/2006• Promoted at hospital opening to Vice President – Operations (COO role) / senior leadership level with responsibility for hospital operations. • Served as the facility / campus planning committee chairman. This included being designated as head of construction and campus development• Contract management / negotiations.• Information technology campus steering committee chair • Administrator over the campus Professional medical office building (development, build out, lease management)

This hospital, at this time, was independent. It included an acute care hospital, long-term care facility, employed physician group, home care support services, and an ambulatory clinic service with physician residency / education.Information Technology - Director, Information Systems, 02/1989 – 06/1998• Implemented operation support re-organization• Implemented hospital & clinic information system• Contract management / oversight• Developed plan and implemented hospital wide communication platform replacement strategy• Led the Long Term Care System Implementation

Responsible for IT, registration, and billing services for a multi site health clinic.