Experienced in leadership, consulting, management, operations, customer service.Collision & Auto Damage Industry: Understand both the body shop and collision side of the Auto damage claim procedure / Excellent at auto damage estimate reviews / Vehicle Damage / Collision Repair-Body Shop Estimator / Insurance Auto Damage Adjuster-Appraiser / Auto ClaimsRetail & Operation Management: managed multiple different retail operations including personnel management and financial controls
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Auto Damage Evaluator/Estimator - Planner RepairToyota Of Orlando Jun 2019 - Dec 2021Orlando, Fl, UsRetired Dec. 2021!! Preparing damage assessments, documentation, repair planning, production coordination, and insurance negotiation. Very proficent using CCC1 estimating software. -
Estimator / Service AdvisorAuto Collision Industry Oct 2016 - Dec 2021Experienced preparing damage assessments, scheduling, repair planning, part procurement, production management, negotiation and coordinating vehicle repairs using CCC1 and Mitchell estimating software. Outstanding customer service provided. I have worked with major DRPs and OEM specialty body shops and as an estimator, production manager and general manager.
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Auto Damage Claims Supervisor South GeorgiaGeorgia Farm Bureau Jun 2014 - Oct 2016Macon, Ga, UsSupervise a team of up to 10 Auto Damage Appraisers covering the southern half of Georgia. Provide technical training to appraisers. Review claims and coverage , Subrogation request, estimates, total loss evaluations and independent appraiser's work. Re-inspect field appraiser's work. Investigated, reviewed and settled claim issues. Customer Service. -
Auto Damage Claims AppraiserGeorgia Farm Bureau Jan 2013 - Jun 2014Macon, Ga, UsInspect vehicle claims in the Savannah, GA area. Prepared repair estimates using CCCOne or Total loss evaluations, negotiated supplements with collision /repair facilities. Customer Service.
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Auto Damage Claims AdjusterGeico Jan 2008 - Jan 2013Chevy Chase, Md, UsInspected vehicle claims in Savannah, GA area, prepared repair estimates or total loss evaluations, negotiated supplements with collision centers/repair shops, setup and managed vehicle rentals, negotiated diminished value claims, negotiated and settled total loss claims. Customer Service. -
EstimatorHarolds Paint & Body Shop 2007 - 2007 -
ManagerManagement - Retail Sales And Operations Jan 1978 - Dec 2006I have managed operations, sales teams and retail sales for several organizations. The staff ranged from a small bookstore operation to a large store with in excess of 100 employees. All required extensive planning, budgeting, financial controls, and organizational skills.
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Staff SergeantUs Air Force And Air National Guard May 1972 - Nov 1978Ground Radio Repair / Electronics
Ken B Skills
Ken B Education Details
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Augusta UniversityGeneral -
Saint Leo UniversityGeneral
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Westover High School
Frequently Asked Questions about Ken B
What is Ken B's role at the current company?
Ken B's current role is Available to work as remote estimator for body shops either contract, remote and part-time!.
What schools did Ken B attend?
Ken B attended Augusta University, Saint Leo University, Westover High School.
What skills is Ken B known for?
Ken B has skills like Leadership, Team Building, Insurance, Account Management, Customer Retention, Customer Satisfaction, Negotiation, Team Leadership, Process Improvement, Property Damage, Strategic Planning, Claim.
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